Palash Gupta Email & Phone Number

I am a self-driven, confident, and adaptable IT Business Analyst with 5+ years of hands-on experience in the Fintech and Learning & Development domains. I excel in gathering and eliciting requirements, conducting brainstorming sessions, and translating business needs into functional plans and user stories using strong problem-solving and analytical skills.My expertise includes:Client Interaction & Requirement Gathering: Skilled in engaging with clients, collating requirements, and validating change requests from business stakeholders.Project Management: Experienced in monitoring loan processing timelines, coordinating with various team members for timely delivery, and managing projects throughout the SDLC, including documentation, integration point analysis, and UAT.Data Management: Competent in creating and modifying logical and physical data models and performing data analysis to support business needs.Stakeholder Engagement: Effective in acting as a bridge between internal and external stakeholders, ensuring smooth communication and collaboration.Process Improvement: Involved in designing business processes and ensuring the proper removal of bugs in coordination with test and development teams.Technical Proficiency: Experienced in managing Confluence and JIRA, tracking user stories, sprint creation, and conducting functional testing.Additionally, I have a proven ability to establish and maintain excellent communication and relationships with clients, enabling quick resolution of customer-related issues and ensuring client satisfaction.