I design and provide Product Management and Soft Skills workshops moderator and facilitator for small and startup companies and universities.

- Provide career shift advices to mentees- Support mentees to build their product portfolio for job search

Leadership and contributor in community engagement team

> Manage cross-functional team to deliver software products in alignment with business strategy and priority> Collaborate with stakeholders to make sure the product feature aligns with business goals> Ensure good quality in product requirement document which contain all necessary information for all product squad such as UX, UI, Technical Requirement, Test Plan, and Success Metrics.> Develop and review product roadmap with the product management team> Prioritize product backlog, manage task dependencies effectively for the team and other key stakeholders> Be in charge of product development and delivery process since discovery, development, and deployment.> Communicate risks, blockers critically to key stakeholders when needed.

- Effectively perform user, market, business and data insights research and discovery for Supplier Portal - Develop stakeholders relationship and communicate the goals and impact on the product - Create a centralized single source of truth for all- Establish the product vision and strategy from the discovery phase- Align goals and its objectives with leadership in the form of OKRs

- Contribute and collaborate with leadership team to set up the product goals andOKRs for the Product Management Team- Support and guide Product Managers on their roadmap planning, product tasks ifneeded- Provide knowledge training and support systems/tools for Product Managers- Build an effective collaboration between Product Managers and otherdepartments across the organization- Successfully hire new talents to join the team and drive the product towardssuccess and align with the business mission and values- Provide and contribute to the onboarding process to help new Product Managersget up to speed in their roles and responsibility.

- Manage and support the cross-functional application team to deliver customer values in the best quality- Plan the product roadmap and prioritize features and tasks for the team using Notion and Linear- Collaborate with business, sales, account managers, designers and engineers to develop right, impactful, and valuable features and improve the application based on available information and insights.- Work on providing tools for business stakeholders in order to give the product team feedback on features and then perform data-driven decision making for future roadmap and feature life cycle.- Work on working process with all of the above stakeholders to ensure everyone is on the same page and work flow runs smoothly across teams.- Work with QA to ensure bug tickets health and feature implementation are in balance

- Track progress and status of ongoing projects (customer go-live, feature implementation, bugticket health)- Ensure bugs and feature implementation are in balance according to company situation- Drive implementation forward to find critical path and quickest wins- Keep status and priorities updated and in sync- Work together with Product Manager to understand priorities and execute accordingly- Work together with Engineering Managers to understand bottlenecks and help to resolvenon-technical or communication issues

- Analyse and document business requirements from Hubspot and JIRA- Perform Test Planning and Strategy against requirements- Collaborate and liaise with developers and business stakeholders- Ensure quality control and system stability- Deployment and continuity of website operations

Collected and defined business reporting needs and developed custom dashboards to meet user requirements, also developed and delivered business and team performance insights through weekly and monthly reportingDocumented effective business workflows for stakeholder reviewCertified SQL from The Complete SQL Bootcamp from Udemy in August 2018 taught by Jose Portilla.

Created accurate and efficient test scripts on Google Drive and JIRA to manage manual testing of games and features and collaborated with developers and product owners to stay current on product features and intended functionality.Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.Increased and improved knowledge of Game Content and Confluence tools by engaging in all available training.

Mainly responsible for FAST Mail and UAT projects. Certified the ISTQB and have experienced the end to end testing process. Contributes the project meeting and team discussions. Lead of the correspondence testing in UAT projects. Competency of training is mostly dominant.

Currently in the progression scheme as a graduate test analyst on FAST Mail system testing and UAT projects. I have certificated the foundation of ISTQB. Mainly responsible for correspondence testing in ad-hoc, fornightly releases and setting up the standard of correspondence testing in UAT projects.

Apply knowledge based application called WIKI encouraging team associates. Create test statistics and reports. Support book and pricing system.

- Supported to students during summer camp to improve their English skills- Encouraged students to participate in class activities- Evaluated paper works in class and provided feedback to students- Demonstrated great practices in using English skills inside and outside classroom