Jatin Pal Singh Email & Phone Number

Edmonton, Alberta, Canada

Civic Hotel Surrey Bc

Signature restaurant at Civic Hotel Autograph Collection by Marriott.•Oversee daily restaurant operations and supervise a team of 30 team member.•Lead and coach the team to provide top notch service to guests as per Marriott standards.•Responsible for making weekly schedules and payrolls.•Responsible for ordering liqour and restaurant supplies.• Engineered and contributed to new wine menu as per market trends and creating special set menus for events.•Oversee the large group reservations for private dining events.•Responsible for recruitment and orientation of new team members.

Vancouver, British Columbia, Canada

White Rock, British Columbia, Canada

•Overseeing front of the house food and beverage operations.•Train and coach front of the house staff.•Managing corporate dining events.•Responsible for making weekly duty roasters for front of the house staff.•Handling guest enquires for dining and private events.•Ordering and purchasing restaurant' food and beverage products.•Managing wine cellar and ensure its fully stocked.•Informing patrons about various specifications of food, wines and spirits.•Recommend food and wine pairing.•Resolving guest complaints.

South Surrey, British Columbia, Canada

Surrey

Worked in Greek theme based restaurant, got opportunity to learn Greek cuisine and standards.• Managed bar area by assigning duties, liquor inventory and keeping updated regulation compliance.• Delivered a consistently high level of customer service by meeting their expectations and needs.• Prepared all drinks based upon standard recipes.• Did mise en place and mise en scene.• Planned and updated menus to capitalize on changing trends in customer preference.• Cash and cards billing handeling on point of sale.• Making alcohal order requisition according to requirement.

The Oberoi Amrvilas Agra Area, India

Featured in world's top 50 hotels in 2023.I started as Bar helper and after few months I was appointed as a Bartender in the exclusive Bar of the Oberoi Amarvilas hotel. I performed following duties :• Worked in high volume service environment by preparing and serving 100+ drinks per shift .• Promptly provided high level of customer service to VIP and loyal guest.• Processed over 100+ transactions daily using card, cash and voucher payment systems, applying any coupons.• Designed and implemented new cocktails to drive customer interest and sales numbers.• Organized special bartending training sessions for the waiting staff to keep them familiarise with drinks making procedures and there ingredients .• Maintained daily liquor report to reconcile the incoming goods with outgoing service• Special bar setups for events such as expos, meetings and weddings with post planning.

The Oberoi Cecil Shimla Area, India

I got opportunity to work in core departments of hotel, such as Front desk, Food & Beverage, Housekeeping and Sales Department.I performed following tasks:• Worked as Barback in the Bar• Worked as Busser in Restaurant • Learned Concierge and luggage handling services• Learned and understand Standard Operating Procedures • Worked as Housemen • Performed administrative tasks in Sales Department

Level 2 Award In Wines, Wine Steward/Sommelier

Post Baccalaureate, Global Hospitality And Tourism

Bachelor'S Degree, Hospitality Administration/Management