• Lead & manage IT dept. of 28 members, 3 teams 1) Service & development 2) IT-Infra 3) System & Support to ensure service alignment with company business plan. • My main focuses are - impact & implement all of our processes, enhancing the quality of services, as well as, improving the performance and reliability of our team members.• Lead, develop & implement IT initiatives that enable automation in all enterprises operations, identifying issues and implement strategic solutions in time to compete more vigorously & profitability in a demanding market place• Help lead the organization on its long term digital and automation journey for a fleet of ships• Oversee the development, design, and implementation of new applications and changes to existing IT systems and software packages; Implemented Work Flow Solutions, Billing & Collection Solutions, ERP Solutions • Leading the tender/procurement/contract process for IT services, vendor/supplier negotiations, selection and management• Providing strategic advisory for future planning and IT requirements in CIA concept for implementation of business goal• Lead complete site migration including the ERP and IT/business process transition project• Guiding IT teams in matters of IT organization, operation, enterprise security, and establishing enterprise-wide standards and SLAs• ‘Develop, track & control - annual CAPEX & OPEX; KPI & SLA monitoring - staffs & partners

• Act as a Chief Architect for RJSC digitization system (RJSC e-Sheba), operation & support and Business Intelligence & development team of 10+ members • Identified and captured demand from the business stakeholders and ensure that the key IT components necessary to deliver the business priorities are identified and updated the application within the law.• Planning the yearly IT budget (CAPEX and OPEX) to fit the yearly service plan of the organization

• Developing customized software using Visual Basic 6.0, VB.Net, C#, ASP.Net, MS SQL Server 7.0/2000/2005 and Crystal Report 8/11• Project analysis, database design and coding of customized software

• Developed and maintained Hotel management system, HRM and other desktop base application using VB - 6 and MS SQL 7• Maintained Bandwidth billing server, application server and database server • Maintained local area network and all computer related hardware

• Develop customized software and web based application • Faculty in MCSD track• Training coordinator in MIIT and NIIT