Pallavi Arora

Pallavi Arora Email and Phone Number

Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore @ Cisco Systems (India) Private Limited, Bangalore
bangalore, karnataka, india
Pallavi Arora's Location
Bengaluru, Karnataka, India, India
Pallavi Arora's Contact Details

Pallavi Arora work email

Pallavi Arora personal email

About Pallavi Arora

A result-oriented leader with a proven track record of building products to meet global customer needs with focus on engineering and execution rigor while fostering Innovation in the organization.. Strong expertise in driving organizational transformations and diversity initiatives.

Pallavi Arora's Current Company Details
Cisco Systems (India) Private Limited, Bangalore

Cisco Systems (India) Private Limited, Bangalore

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Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore
bangalore, karnataka, india
Employees:
644
Pallavi Arora Work Experience Details
  • Cisco Systems (India) Private Limited, Bangalore
    Vice President Cx Centers - Apjc
    Cisco Systems (India) Private Limited, Bangalore Jul 2020 - Present
    Bengaluru, Karnataka, India
    Leader of a large scaled delivery organisation responsible for delivering Professional services , Customer Support (TAC), Managed Services and Customer success across all of Cisco products portfolio supporting APJC and global customers.
  • Google
    Apac Director Of Advanced Support - Google Cloud And Gsuite
    Google Jan 2020 - Jul 2020
    Lead Advanced Customer Support Organisation supporting Google Cloud and Gsuite for customers in APJC.
  • Cisco Systems (India) Private Limited, Bangalore
    Senior Director, Customer Delivery
    Cisco Systems (India) Private Limited, Bangalore Feb 2019 - Dec 2019
    Bangalore, India
    Lead Customer Experience transformation as part of the APJC Customer Experience Delivery Center.. Manage a large Delivery team of highly experienced professionals from Professional Services (PDI, Migrations, Proactive) and Support Services for Global Service Provider Customers helping them through the 5G, Multi-cloud, Data centers & Automated Management transformation.
  • Cisco Systems India Pvt Ltd
    Senior Director, Technical Services
    Cisco Systems India Pvt Ltd Nov 2017 - Jan 2019
    Bangalore, India
    Leading the APAC Global Technical Support team across Bangalore, Sydney and Dalian of well over 800 customer support engineers, managers and directors supporting our global customers on all Cisco products and solutions. India Site leader for Technical Services and driving innovation to deliver world-class technical services to our customer base.
  • Cisco
    Senior Director Technical Services
    Cisco Nov 2017 - May 2018
    Bangalore, India
  • Cisco Systems India Pvt. Ltd
    Director, Technical Services
    Cisco Systems India Pvt. Ltd Feb 2016 - Oct 2017
    Bangalore, India
    Leading a large Customer Support Organization for Collaboration(Voice+Video+Applications) portfolio supporting Large base of Cisco Collaboration customers across the world in a 24X7 model.
  • Cisco
    Director Software Development
    Cisco Sep 2014 - Jan 2016
    Bangalore
    Technology Ownership for Secure Connectivity (VPNs), Crypto and Threat Defense(Firewall, Trustsec, Macsec, IPS/IDS) in Network Security domain. Responsible for Supporting key Security initiatives within Cisco such as IWAN, APIC EM and Cloud Security through end-to-end managed security solutions across various routers, switches and cloud based security components.
  • Cisco Systems India Pvt Ltd
    Director Software Development - Network Operating System Technology Group
    Cisco Systems India Pvt Ltd Jul 2012 - Aug 2014
    Bangalore, India
    Technology ownership for Broadband and SP-Wifi on Service Provider Edge platforms that are deployed by major Tier-1 and Tier-2 service providers around the world.Successful delivery of projects focused on Large subscriber Scale, Dual Stack and SP-Wifi solutions to customers.
  • Cisco Systems India Pvt Ltd
    Senior Engineering Manager - Network Operating Systems Technology Group
    Cisco Systems India Pvt Ltd Sep 2011 - Nov 2012
    Bangalore
    MPLS Technology Leadership for Routing and Switching - Worked on MPLS technology stack and applications that runs on the IOS based routers and switches in Cisco
  • Cisco Systems
    Senior Manager And Site Lead - Ip Communications Business Unit
    Cisco Systems Jun 2005 - Aug 2011
    Bangalore
    Senior Manager for IP Communications Business Unit in Cisco India.Manage a large Engineering team developing IP soft switch.
  • Cisco Systems
    Development Manager - Optical Technology Business Unit
    Cisco Systems May 2000 - May 2005
    Bangalore, India
    Worked on Ethernet and IP protocols on SONET/SDH/DWDM Optical switches
  • Cisco Systems
    Senior Engineer - Dsl Business Unit
    Cisco Systems Apr 1998 - May 2000
    San Jose, California
    Senior Engineer working on DSL and Network access products
  • Pulse Point Communications
    Senior Software Engineer
    Pulse Point Communications Aug 1996 - Apr 1998
    Santa Barbara, California Area
    Worked on Voice Messaging Software in a startup.
  • Wipro Infotech Ltd
    Project Lead
    Wipro Infotech Ltd 1991 - 1996
    Bangalore
    Worked on Operating Systems, Telecom and networking Protocols.

Pallavi Arora Skills

Cisco Technologies Routing Ip Networking Mpls Switches Snmp Ethernet Operating Systems Sip Device Drivers Embedded Systems Clearcase Voip Cisco Ios Unified Communications Routing Protocols Tcl Bgp Nms Routers Telecommunications Network Engineering Security Dsl Virtual Private Network Open Shortest Path First Wide Area Network Wireless Technologies Optical Fiber Network Architecture Agile Methodologies Managed Services Software Development

Pallavi Arora Education Details

  • Jawaharlal Nehru College Of Engineering
    Jawaharlal Nehru College Of Engineering
    Electronics And Communication

Frequently Asked Questions about Pallavi Arora

What company does Pallavi Arora work for?

Pallavi Arora works for Cisco Systems (India) Private Limited, Bangalore

What is Pallavi Arora's role at the current company?

Pallavi Arora's current role is Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore.

What is Pallavi Arora's email address?

Pallavi Arora's email address is pa****@****hoo.com

What schools did Pallavi Arora attend?

Pallavi Arora attended Jawaharlal Nehru College Of Engineering.

What are some of Pallavi Arora's interests?

Pallavi Arora has interest in Science And Technology.

What skills is Pallavi Arora known for?

Pallavi Arora has skills like Cisco Technologies, Routing, Ip, Networking, Mpls, Switches, Snmp, Ethernet, Operating Systems, Sip, Device Drivers, Embedded Systems.

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