April'23 - April'24Quality Lead - managing quality check and assurance team primarily for AML/KYC teams - KYC, CTR, TM, Sanctions, PEP, CDD, EDD.Managing transaction monitoring and suspicious reporting for one of the largest Australian bank.Leading a team of 140+ resources, supporting transaction monitoring, reviewing legal notices, UMR, suspicious reporting.Responsible for smooth delivery, client management, and continuous improvement.Oct'21 to March'23 Led operations for financial crime teams supporting large European bank, performing financial crime for medium and low risk customers. Responsible for smooth transition, delivery, client management, hiring and continuous improvement.

·        Managing a team of 55+ resources in commercial lending domain which includes processes around financial spreading, preparation of credit writeup, collateral valuation, credit limit recommendation, and assessment of security position etc.·        Responsible for sourcing and hiring talented team members, provide ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks and completing daily management tasks·        Ensuring delivery per customer expectation along with meeting defined SLA and contractual terms·        Facilitate communication to resolve problems and advance strategies·        Connect with LOB partner on conference call/understand updates·        Continuous process improvement and redesign – proactively identify, analyze and improve existing processes/process reengineering·        Responsible for managing transition of processes·        Well versed with contract principles, actively involved in preparation of statement of work, change order, amendments etc·        Aware about P&L, responsible to coordinate with F&A team for monthly billing, experience of working on beeline tool

• Looking at the whole gamut of Working Capital products• Responsible for preparing credit memorandums for the asset clients. • Responsible right from the beginning for analyzing client businesses and preparation of functional and technical analysis for designing credit risk.• Indentified and managed case issues and risks, developed constructive solutions and recommended or implemented specific actions to address them, ensuring escalation where appropriate.• Looking into the day to day banking activities of the clients.

• Analyzed and created credit appraisal and risk assessment reports for various corporate clients• To understand customer need and accordingly suggest a product.• To visit the companies and track their performance at regular intervals• To interact with companies and address their day to day banking issues