Pallavi Ninawe Email & Phone Number

Pune, Mh, In

Bengaluru Area, India

Role - Agile Business Analyst and Transformation Project ManagerClient Name - HSBC USA and UK and AVIVA General Insurance UKProject Names - * Zelle Integration with HSBC Mobile Banking App (Person to Person Real Time Payment) - Zelle is an easy way to send and receive Money directly between any U.S. bank accounts typically within minutes with an email address or mobile no. Customer can also request for payment and can split payment request for more than one recipient. * Real Time Payment with HSBC Mobile Banking App- The RTP network from The Clearing House is a real time payment platform that all federally insured U.S. depository institutions are eligible to use for payment innovation. * ISO 20022 - Swift Payment - building capability for HSBC bank USA customer channels to send and receive payment messages in ISO 20022 format.* Conversational IVR for HSBC Customer Contact Centre - Conversational IVR systems use voice commands from callers, allowing them to engage with a self service model when they reach out to a business for assistance. These systems are smart and intuitive enough to understand the context and content of a conversation.

Mumbai Area, India

Role – Senior Manager Transformation and Business Analyst (On Company Payroll)Products - Group Asia and Life Asia , Adobe workbench LiveCycle ES3* Handled Output Management System - Policy Contract and Customer Communication letters development.* Team handling and Vendor Management

Mumbai Area, India

Role - Manager Business AnalystClient Name - India First Life Insurance Products - Life Asia and Group AsiaProjects - * New Business and Policy Servicing modules development on Policy Administration System. Example - New Product Launch, Policy Look in cancellation, Discontinuation, Renewal and Revival, Lapse, Paid Up, Surrender, Maturity and Death Claim Settlement.

Mumbai Area, India

Role - Business Analyst in Insurance Domain.Products - Life Asia and Output Management SystemProjects Handled - * New Business and Policy Servicing modules development on Policy Administration System like New Product Launch (Health, Pension, Annuities, Investment, Savings, Protection for traditional and unit linked plans close to 40 products).* Enhancements - Surgical Care and Critical Care product development, Insurance Claims management (Health & Life Claim Registration, Repudiation, Invalidation, Approval), Health and Life Calculator, Auto Underwriting tool, Policy Surrender and Discontinuation functionality.* Regulatory Projects - IRDA Driven DMAT single client id for multiple Insurance Companies, and Regulatory & Non Regulatory customer communication (Email, Bank Mails, Letters, Account Statements)

Mba, Systems

B.E., Computer Technology