Pallavi Sidhra Email & Phone Number

Greece

Athens, Attiki, Greece

Greece

Achilles Information Ltd. is a world-leading global supply chain risk management expert. With 30+ years of experience & offices across 17 locations, we are the preferred partner for market leading organisations.

Athens, Greece

Athens, Greece

Developing Markets and driving enhanced uptake on the Digitisation in the Maritime Industry, I am responsible for Business Development in South Europe Geographies across Italy, Spain, Portugal Ukarine, Bulgaria et al. Prospecting and Direct Solution Selling are my core responsibilities. Delivering on budgeted growth and establishing relationships that go beyond one deal is my area of focus and expertise. The industry is changing fast and agility with informed decision making is the key differentiator in missing the boat or getting on it.

Singapore

Strategic growth in the APAC Maritime Market is my key responsibility. I am responsible for developing business across Japan, Korea, The Philippines, Malaysia, Singapore and India. APAC markets present a unique challenge of growth but fierce and varied levels of competition. Finding the sweet spot between profitable opportunities and increasing our foot print is my core area of expertise and responsibility. Uncovering opportunities and applying customized solutions has been the key in driving growth in the area.

Mumbai

Responsibilities:~Transformation Leader~Part of the core Leadership team responsible for delivering organisation wide Change ~Management. ~Turned around performance in record 4 months exceeding SLA levels. ~Key Account Management~Driving standardisation and Process Transformation ~Project Management

Mumbai Area, India

Responsibilities:~ Direction setting and developing Maersk Line Commercial Policies ~ Customer on-boarding~ Creating and driving frameworks for world class Customer Service Operations~ Metrics Development ~ Drive standarisation and Operational Excellence ~ Actively promote e-Commerce uptake ~ Global Account Management~ Effectively manage and maintain stakeholder and customer relationships~ Drive Process Transformations keeping a deflationary cost mindset

Mumbai Area, India

Responsibilities :~ To lead, direct and take responsibility for achieving Cost Leadership and superior Customer Service Operations~ Ensuring legal document - Bill of Lading - is correctly produced in line with agreed deals with the customer and Maersk Line's Global Commercial guidelines~ Created Customer Segmentation and enabled commercial improvements and business results~ Lead the site to a very successful business results~ Reduced Claims pay out by USD 2M annually

Mumbai Area, India

Responsibilities :~ Manage & deliver SLA performance for Shipping Operations - Waterside ((Mainliners, feeders, Barges) & Inland (trucks, rails)~ Heavy on Planning and Relation building. Daily Operational liaison working with Terminals, Port operators, Feeder operators~ Network optimisation of Inland Trucking network in Europe~ Ensure seamless flow of communication between Maersk Line - Marine & Inland Operations Teams, Terminals, Vessel Operators.~ Responsible for ensuring that all Dangerous Cargo is pre-approved and documented before being loaded ensuring safety of ships~ Regular monitoring and analysis of data to optimize MaerskLine Operational Spend ~ Systemic changes in Global Processes to making them robust with fewer hand-in hand-outs

Mumbai Area, India

Responsibilities:~ Business Development heavy role. Create Value propositions for offshoring and consolidation to senior leaders. ~ Setting the stage for a major global system roll out~ Streamlined MaerskLine Tender & Contract Filing Process & Contract Filings with the Federal Maritime Commission ensuring regulatory complaince ~ Lead the team from an unorganised unit to highly organised structured unit creating opportunities for further offshoring

Mumbai Area, India

Responsibilities:~ Managing Customer Queries, handling day to day escalation issues~ Ensure timely submission of 140 Customs manifest a week to Customs Authorities around the globe~ Established thorough understanding of the IT interfaces between MaerskLine systems & Customs systems. Close liaison with IT teams to iron out interface challenges~ Deliver a seamless consolidated process that was taken to scale

Philippines

Lead the newly formed fledgling units to stable, self-sufficient teams with consistent service delivery in a Cross Cultural environment

Philippines

Offshoring Project Lead - responsible for outsorucing processes from 11 Eurpoean & South East Asian countries

Chennai Area, India

~ M.I.S.E. Trainee : A fast track 2 year international training programme with Cross Functional exposure. (New Delhi & Chennai)~ Worked on CFS Supply Chain Solutions for various Global Key Accounts~ Ocean freight procurement~ Perform carrier selection and reviews~ P&L and financial integrity of Key accounts handled

New Delhi Area, India

Education record

Degree In Law (Llb), Corporate Law

Sociology Honrs