Pallavi Ot Email & Phone Number

United Kingdom

Guildford, England, United Kingdom

• Led analysis of 5M+ SIM usage records, creating reports that reduced data processing time by 20% and informed network optimization and customer engagement strategies.
• Managed product backlog of 10+ features, developed 20+ wireframes and user stories, improving feature delivery speed by 25% through workshops and cross-functional collaboration.
• Implemented standardized metadata strategy for telecom provisioning processes, conducting data analysis, mapping, and API testing.
• Provided dedicated support for key clients, analyzing customer journeys and boosting satisfaction by 20% through timely issue resolution.
• Orchestrated stakeholder collaboration using structured workshops, aligning teams on problem statements and project objectives.
• Partnered with product, marketing, and sales teams to launch new features, increasing adoption by 20% through strategic alignment.

• Led the development and implementation of newer version of the compliance webapp, resulting in the product winning the prestigious Industry Special Leader Award in the IBS Intelligence Sales league.
• Engaged with 25 leading BFSI's worldwide to gather functional requirements and present product functionalities, resulting in securing 80% of all deals for finance compliance product.
• Collaborated with senior product managers to propose a product roadmap and contributed to enhancing the newer version by incorporating AI and ML functionalities, resulting in a 25% increase in performance speed and.
• Spearheaded gap analysis, documentation, BRD creation, and project management in the team ensuring timely delivery within a compressed timeframe of approximately 2 months while collaborating with third-party teams.
• Performed Agile management activities including planning, tracking, and reporting decreasing the overall delivery time by 20% along with mentoring new joiners and familiarizing them with the product.
• Supervised the QA team in creating relevant use cases and datasets for testing and developed change management plans and product documents for end users.

• Developed key functionalities for TCS Quartz Compliance, an Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) application.
• Implemented debugging processes using GDB and DBX to enhance software reliability for financial compliance.
• Created and optimized shell scripts and schedulers for AML/CFT data processing and reporting.
• Designed database objects (tables, views, stored procedures, functions) to meet specific regulatory requirements in finance.
• Contributed to continuous improvement of the compliance platform, helping financial organizations meet evolving regulatory standards.

Master'S Degree, Management

Digital Transformation And Innovation

Bachelor Of Technology - Btech, Electronics And Communications Engineering

Education record