11+ years Experienced Professional in Supply Planning / Demand Planning/Sales & Operations Planning/Customer Service Operations with Top FMCG , Healthcare , Consumer Durable Brands & Furniture Fittings - Hindustan Unilever, Reckitt Benckiser , LG Electronics , Havells & Hettich. Currently working as Assistant Manager National Customer Service Operations - Reckitt Benckiser taking care of Cash & Carry and EB2C chains O2C and S&OP management.Handled Versatile Roles in the span of 10 years:-• Demand Forecaster - Ability to adapt the market insights and inputs into the business viable forecast considering organizational constraints and sales trend understanding basis data mining and statistical tools. • Supply & Distribution Planner - Qualified to manage targeted stock turnover, Minimum Out of stock Situation through rigorous Stock Norm Analysis & Sourcing Network Optimization.• Lead S&OP Process for Various Brands & Customer level through periodic cross functional engagement with internal stakeholders. • Making Business Future ready with Automation (AI Based Tool) – Modern Trade Automated Order Processing EDI and ASN integration resulting in Fill Rate Optimization.• Business Cost Reduction Initiatives:- Direct Dispatches to POS from Factory Model Roll Out, Liquidation Strategy for Slow & Obsolete Inventory.My Technical Skill Set which augments career accelerations are Customer Centricity, Analytical Bent of mind and problem-solving approach, hands on Experience in SAP as well as Oracle based ERPs.My key strengths are cross industry / cultural exposure , excellent communication skills , large team management and transformational capabilities.