Paloma Castrioto, Cmx Email & Phone Number

Rio De Janeiro, Rj, Br

Rio De Janeiro, Brasil

Rio De Janeiro, Brasil

o Leadership of a team composed of 5 people.o Daily contact with clients and partners to monitor projects and help with thego-live with fast time-to-revenue.o Conduction of analyzis regarding indicators and organization of projects.o Creation of automatized project database using Google Sheets andSalesforce.

Rio De Janeiro, Brasil

o Creation of a dashboard to analyze customer sales indicators.o Portfolio management consisting of 10+ key clients.o Conduction of executive meetings with improvement proposals for clients,both regarding business opportunities and technical improvements to thewebsite.

Rio De Janeiro

Support for VTEX's budget construction and financial planning process, using mainly Power BI, Excel and Salesforce. Work very closely to directors and general managers.

Rio De Janeiro, Brasil

Working on the key customer support team. Possibility to delve even deeper into complex back-office architectures of e-commerces that use VTEX and be closer to large customers.Highlight: strategic project with a large client in the refrigerator sector, where a study was carried out on the creation of an e-commerce benefits club and presented to the company's directors.

Learning all VTEX modules and architecture while supporting customers' e-commerce through tickets on the Zendesk platform. Learning APIs and tools such as Postman, Splunk and Devtools.Highlight: creation in Power BI of a monitoring dashboard with performance indicators for service teams, which is stills today being used globally by all support leaders.

Rio De Janeiro, Rio De Janeiro

Creation and automation of dashboards and KPI tracking in both Power BI and Excel, sales performance analysis, creation of management presentations and process optimization.Highlights:- creation of Stills Connect, a Power BI report that combines information from different data sources, with the aim of facilitating access to information. The project had the support of several areas and, in the end, I was invited to present it at Tawn Hall in Stills to an audience of 70 people.- certificate received for having developed and contributed significantly to the Stills area in 2019.- development of a project with HR in which I was invited to teach Power BI classes to a class of 40 interns.

Rio De Janeiro

Opportunity to learn a lot about the supply chain and its relationship with business. Main activities were focused on closing and disclosing several performance KPIs, such as Forecast Accuracy and Fill Rate, product catalog management, support in building sales forecasts and developing BI in the area.Highlights:- leadership of the project FUP Launches, a Power BI tool that contains information on various indicators for monitoring recently launched products, which was used as a benchmark for other areas later. The project was invited to be presented by me to managers and other interns in the company's internship development program.

Centro , Rj

Experience in the perfume and cosmetics retail sector, where I had the chance to influence and communicate daily with different stakeholders, such as global suppliers, Brazilian airport teams and employees at the headquarters in Miami. My main activities were focused on market research, analysis of product price positioning, monitoring store inventory in Brazil, registering new products, negotiating incentives for promoters and monitoring shipments with the import area.Highlights:- development of communication and interpersonal skills, in addition to daily English training.- learning to work under pressure, since most of the demands were urgent and short-term.

When I was recognized as an academic highlight in the discipline "Introduction to Engineering", I became a monitor. Mainly tasks was to teach students how to create project schedules, ATAs and reports and correct the exercises given.Highlights:- development of skills focused on content transmission, project management and organization.

Mba - Curta Duração (120 Horas), Treinamento De Alto Impacto Para Gestores De E-Commerce

Digital Commerce Expert Program

Aulas sobre todos os âmbitos do E-commerce, como finanças, logística, tecnologia e marketing digital, com entregas regulares de projetos.

Ensino Superior, Engenharia De Produção

Education record