Smita Pal Email & Phone Number

New York, Ny, Us

Handling HR & Admin activities, Accounts & Payroll, Employee relationships, Adept at Team Management. Accountable for Process defining and re-engineering; Standardizing operational procedures. Directing the efficient Rendering of facilities; executing all kind of Operational logistics, communication, Infrastructure management, Public Relations and Liaison work, Negotiating and Recruiting Vendors. Forecasting, budgeting, procurement, distribution and consumption of Resources

New York, Ny, Us

I joined as the 1st employee in India for Tiger Global Management reporting to MD. I was on board from the start of the office construction & set up. It was a great opportunity, getting to work with one at of the finest & most coveted organisations of the world. It surely was a professional loss for me when I had to leave my Job & relocate when my spouse had to relocate to another cityWorking with Tiger Global has been the greatest learning experience for me; handling and setting up an entire office and taking care of all administration, operational and facility requirements. At the same time coordinating and liasoning with all the External & Internal Stakeholders and learning about the Investment sector's best practices. My key responsibilities there were : Admin activities, Vendor & Facilities MgtHR Activities including Payroll management, Recruitment & Offer Roll out, Joining & Exit Formalities, Attendance & Leave Mgt, Health & Safety, Employee Records maintenanceAccounts Payables, Bank Account & Credit Card MgtHK Team, Security Team & Transport Desk Mgt Mobility & Communications services Corporate Property Insurance & Employee Life & Medical & Travel Insurance PoliciesCo-ordination with Law firms & Audit Firms and handling all Corporate documentation, Registrations & CompliancesLiaison with Co Secretary and maintain all formalities related to Board Meetings & Preparing Board ResolutionsCo ordination with Tax consultant in preparing the yearly financial statements and Vendor Payments Reconciliation statements Employee Reimbursements & Expenses MgtHandled the complete office construction works and was in-charge of all the office design including vendors for for Interiors, UPS, HV & LV system, Electrical fittings, Active equipment, Passive systems, AV, Design etcAMC MgtHIghlights :1st employee on BoardManaged 30 vendors, ensured completion of all deliverable within timelines & budgetPO release, Agreements and Payments

Dublin 2, Ie

London, Gb

• Responsible for Policy Servicing , Underwriting & conducting KYC compliance checks for all branch level financial transactions and investments• Ensured the follow through of compliances at the branch level for all transactions in relation to documentation and financial health checks of the clients by using the knowledge of AML guidelines• Overseeing the Policy QC, screening and logins of all Life insurance policies logged at branch • Handled entire life cycle of Pre and post Sales Policy Servicing and Processing activities. • Managing banking reconciliation activities between branch and the corporate finance team for all collections and logins • Efficiently handled a team of 8 operations executives for smoothening the operations and customer service process• Ensured adherence to the process compliance and achieving benchmark CTQs• Supervising:o Administration of the whole branch office including vendor management, HR assistance, distribution operations, AMC, Vendor registration, housekeeping, Invoices, Stock and stationery maintenance and payment processing.o Weekly and monthly vendor payments and housekeeping staff. Coordinating with security agency and staffo Distribution Operations - Advisor servicing for codes generation, Joining, certification and payment for all advisors at branch and liaison with central function for commission payouts.• Facilitated the branch administration and smooth operations by efficiently handling all day to day admin activities and processes.• Deftly developed strategies for covering all loopholes in order to deliver quality and time bound services• Successfully maintained 6 sigma for TAT management, policy issuance & dealing with customer requests • Played a key role in undertaking sales & operational process training and resolving customer queries• Facilitated the management in ensuring error free & prompt servicing to the external customers • Assisted in developing better tools to provide quality servicing

Accelerated General Management Program, Business Administration And Management, General

Mba ( Finance & Marketing), Finance

Executive Management Development Program Certificattion

Ba, English

Intermediate Science