o Hosted over 30 campus tours for prospective students on daily basis leading to 60% more student conversion rateo Organized 1 personalized campus tour for special needs student (deaf-mute)o Organized 2 focused campus tours of Langara services and departments for Langara College strategic partners; 1 focused tour of Langara College for Consulate General India (BC region)o Supported the recruitment team at over 10 high school fairs, presentations and group campus tourso Researched on different programs and courses offered by Langara and other colleges for newsletters, and info-sessionso Attended and responded to student inquiries in daily virtual drop-in advising sessions with over 83% satisfaction rate, and referred prospective students to other departments, and services as needed

o Managed the design and delivery of the GO Team (new student orientation program)o Bridge the communication gap between Student Engagement Officer (SEO) and a team of 60 student volunteers from over 15 countries to provide engagement opportunities through college eventso Implemented VLC (Volunteer Life Cycle) at all stages of the program including concept planning, scheduling training sessions including onboarding session, and final implementation of the execution plano Suggested and implemented the use of d2l online platform for delivering 4 training modules (cultural awareness, leadership, team building and public speaking); tracked volunteer progress by conducting open ended quizzes and discussions using discussion board toolso Built relationships within the department and external college departments; devised strategies to implement useful community resources, websites and live student q/a panel within the New Student Orientations (NSOs) for incoming batch of new studentso Emceed two in-person NSOs events with 200 attendees each with over 90% satisfaction rate; two online NSOs with 350 attendees each with more than 95% students feeling better prepared to attend Langara College after the sessionso Organized the first four Back to Campus student orientation events for over 700 students when the college reopened after COVID