Pam Black Email and Phone Number

· Primary Sales/Service for the East Coast· CSR Sony Music, Musical Heritage, South Peak, CBS Records, Hickory Cove, Southern Music, Major League, Creators Way, Arvato.· Hand daily orders and pricing· Entered RFQ’s for sales team.· Die and Template Structures· Daily Reports along with training and setting up customers in the AGI-Shorewood Proofing System.

· Handle daily contacts with public· Manage floor stock and inventory· Train and Direct Sales Associates· Hiring and Dismissing of Employees· Purchasing Inventory

· Handled daily contacts with public by sales and problem resolution· Manage acquiring and dismissing of employees· Manage stock and inventory for Ashley’s Furniture Home Store· Train and Direct all sales staff· Meet and maintain sales objective on a daily basicies· Purchasing of Inventory

· Handle daily contacts with the public by consulting with residential telephone customers· Sell telecommunication products & services including wireless & ADSL· Diamond Award “Best of the Best” recipient for outstanding sales results (2001, 2000, 1999)· Pinnacle Club Ranking- earned all expense paid trip to San Franciso for two for achieving highest sales in NC/SC 2000.· Circle of Excellence recipient for providing outstanding customer service in 2000· Star Award recipient for outstanding sales/service in 1999, 2000· Attained 133.71% of sales objective· Ranked in Top 10 % of NC/SC Territory for sales objective.· Handled the resolution of complex customer service

· Lead Operator 1996-1998 · Attended training in Switzerland to learn to develop & design cloth patterns· Responsible for 4 employees· Managed product inventory & served as liaison to suppliers Draw-In Department 1985-1996 Preparation Department 1984-1985