Providing support to this amazing charity.

Providing support to the business owner ensuring both the business and his personal life run smoothly.

Supporting the CEO in a business and personal capacity.

Providing support to business owners so they can do what they do best.

Setting up administration and reporting procedures for a new business. Supporting the business owner and management team as required.

Ensuring the colleague communications function ran smoothly, key initiatives were delivered on time and to budget and colleagues were kept informed of what was happening across the business.

Providing internal and external marketing project support which included the introduction of a new blog page, a way to cascade key messages following a management conference and the production of weekly newsletters and quarterly magazines.

Communications lead for major business transformation programme.

Internal communications management and consultancy provided to a new business and major transformation programme where approximately 2000 people were outsourced from four government departments into a private sector organisation. Supported transition pre and post go-live of the new service and a subsequent transformation programme. This was achieved by understanding the business strategy, objectives and ways of working including any restrictions to implementation, and ensuring an empathetic… Show more Internal communications management and consultancy provided to a new business and major transformation programme where approximately 2000 people were outsourced from four government departments into a private sector organisation. Supported transition pre and post go-live of the new service and a subsequent transformation programme. This was achieved by understanding the business strategy, objectives and ways of working including any restrictions to implementation, and ensuring an empathetic approach was taken to government sector employees who were fearful of losing their jobs and unsure of working in the private sector. Show less

Employee audience groups were based across numerous geographical locations and technical platforms. Managed a budget and resources to plan and deliver employee engagement initiatives. At the start of the assignment employee feedback demonstrated that there was poor Executive Board visibility. Developed a programme which addressed tone of voice to ensure softer cascade of key messages, and increased individual board members’ presence and strength as communicators. The programme resulted in… Show more Employee audience groups were based across numerous geographical locations and technical platforms. Managed a budget and resources to plan and deliver employee engagement initiatives. At the start of the assignment employee feedback demonstrated that there was poor Executive Board visibility. Developed a programme which addressed tone of voice to ensure softer cascade of key messages, and increased individual board members’ presence and strength as communicators. The programme resulted in positive engagement between board members and employees. Feedback from employees and the employee representative forum demonstrated improved visibility of the Executive team. Show less

Reported to the Group Business Development & Marketed Director: using project management expertise, designed and created a set of 12 corporate marketing brochures to internal quality standards. Managed multiple external suppliers and the co-ordination of internal subject matter experts across a number of European countries. The brochures were strategically important to the business as they were the first set of brochures which demonstrated group-wide capability to the… Show more Reported to the Group Business Development & Marketed Director: using project management expertise, designed and created a set of 12 corporate marketing brochures to internal quality standards. Managed multiple external suppliers and the co-ordination of internal subject matter experts across a number of European countries. The brochures were strategically important to the business as they were the first set of brochures which demonstrated group-wide capability to the market.Acknowledged by the Group Marketing Director for delivering the brochures to budget and tight timescales including an unexpected rebrand of the brochures prior to final production plus the off-plan production of electronic versions in time for an analyst event. Show less

Developed an internal communication strategy and plan to support the business through a period of rapid and major change, continually reviewed the plan’s effectiveness modifying approach where required. Ensured employees were engaged through a period of change by helping them understand what it meant to them ie what was changing and why, and what was required of them and why. With minimal budget managed internal and external experts to deliver to the plan.

As a member of the HR team; developed, implemented, measured and modified an internal communication plan to meet the changing needs of the business. Engaged and supported employees located over 100 sites across two continents through the merger of two companies, ensured that all employees recognised they were part of a unified community. Maintained strength of the company brand whilst ensuring accessibility to communication channels from all locations and geographies.

Planned and developed communications to support a major, worldwide, client programme. Reviewed the existing communications service to understand the needs of various stakeholders and audience groups. Designed a plan to implement improvements and successfully completed all actions within timescales. Feedback confirmed that services had been greatly improved.

Communications to support two major outsourcing deals involving the transfer of over 700 employees to a different type of commercial environment. Planned and delivered a 100 Day programme of communications for pre and post transfer activities.

Created and implemented an effective communications plan for an International Delivery Unit of over 700 employees based in the UK and India to enable them to deliver integrated services to clients.

Managed a Project Support Office service across two sites and 15 accounts. Strengthened team performance by improving processes. Feedback from internal clients demonstrated improved service levels.