InnoSoft and her employees were acquired by Jonas Software in March 2017. Pam and InnoSoft colleagues continue to grow Fusion, FusionIM and FusionGo and their utilization in the campus recreation sector.

Key Duties- Provide onsite consulting on business and software best practices for US and Canadian clients- Collaborate in Agile Release Planning process to represent client needs in Fusion's feature development- Partner with developers to design, build and test FusionIM, InnoSoft's fully integrate intramural solution- Develop and deliver training for staff and clients on newest Fusion product FusionIM- Provide university business process insight as part of InnoSoft's PCI review- Conduct user sessions to educate and gather feedback at recreation conferences and workshops in North America

 Notable Accomplishments and Projectso Project Coordinator for $515,000 three month renovation of Student Recreation and Fitness Center, required daily site visits to monitor construction, design planning with welders and engineers for custom fitness equipment and final inspections to identify punch list items and obtain permits o Developed a process for managing the sale of student summer memberships, generating 300% more product sales and decreasing the workload for membership sales staffo Established a new membership pricing structure and outreach effort increasing faculty membership sales 150%o Devised and implemented a strategy to transition Department’s time keeping procedures from paper to web based saving $414,000 in the first year and anticipating $120,000 future annual savingso Created a ten year budget to prioritize technology initiatives, plan for technology growth and oversee the organization's technology portfolioo Added access control equipment to 3 satellite facilities to improve tracking of student use and minimize staffing costso Worked with program staff to select and utilize and employee scheduling system to reduce administrative effort and reduce student employee absenteeismo Established a culture of quantitative data collection that spread throughout the Division of Student Affairs leading to more equivalent measurement and reporting Translate and incorporate strategic objectives into the department’s technology and assessment strategic plans  Understand the department and university’s business processes, systems platforms and infrastructure architecture and oversee their development within the department Primary responder for internal and external requests for data to inform business decisions, market programs and services and justify budget for stakeholders Ensure RecSports compliance with the University of Florida’s finance and accounting policies, computing policies and standards and student privacy acts

 Created usage and demographic reports for strategic planning and annual budget analysis  Tracked and supported $250,000 of hardware components including biometric hand readers, PCs, digital wall displays and projection and amplification equipment  Developed and implemented a strategy for registering group fitness participants online, filling 20% of the previously unused class openings Collaborated with third party software vendor to develop an online guest pass management tool that generates ~$40,000 of no cost revenue  Performed internal and external assessments to identify strengths, inefficiencies and growth opportunities within RecSports program areas and business units Advised sport and fitness program coordinators on uses of technology and assessment techniques to gauge achievement of learning outcomes and program viability Maintained membership information and management software to conduct online sales, facility access and tracking and program registrations Served on committees within the Division of Student Affairs for leadership development, graduate assistant selection, assessment and strategic planning

 Assisted in the design, construction and outfitting of the expanded Southwest Recreation Center, a $16 million project Coordinated the selection, implementation and training for the departments first centralized recreation management software Oversaw facility and field inspections and scheduling for three recreation facilities and nine field complexes and allocated the $400,000 budget for staffing those facilities Interviewed, hired, supervised, scheduled, and evaluated three graduate assistants and approximately 120 student employees Managed equipment check out system and the $25,000 budget for replacement of that equipment  Served on committees within the Department of Recreational Sports for student learning outcomes, assessment, risk management and customer service statement development Served on committees within the Division of Student Affairs for leadership development, graduate assistant selection, assessment and strategic planning Coordinated logistics and budgets for annual special events: two for the Department of Recreational Sports, one for the division of Student Affairs, and one for the Student Body