Pam Higley

Pam Higley Email and Phone Number

Hospitality Professional @ Santa Rosa Metro Chamber
santa rosa, california, united states
Pam Higley's Location
San Francisco, California, United States, United States
Pam Higley's Contact Details

Pam Higley personal email

n/a
About Pam Higley

Experienced Tour Coordinator with a demonstrated history of working in the hospitality industry. Strong operations professional skilled in Performing Arts, Public Speaking, Theatre, Event Planning, and Arts Administration.

Pam Higley's Current Company Details
Santa Rosa Metro Chamber

Santa Rosa Metro Chamber

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Hospitality Professional
santa rosa, california, united states
Website:
santarosachamber.com
Employees:
24
Pam Higley Work Experience Details
  • Santa Rosa Metro Chamber
    Lead Concierge
    Santa Rosa Metro Chamber Jul 2022 - Present
    Santa Rosa, California, United States
    I work with visitors to Santa Rosa from all over the world at the California Welcome Center located in Historic Rail Road Square.
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  • Getaway Adventures / Wine Country Bike Tours
    Tour Manager
    Getaway Adventures / Wine Country Bike Tours Mar 2022 - May 2022
    Healdsburg, California, United States
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  • Unemployed
    Unemployed
    Unemployed Mar 2022 - May 2022
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  • Unemployed
    Unemployed
    Unemployed Mar 2022 - May 2022
  • Pure Luxury Transportation, Inc.
    Executive Chauffer
    Pure Luxury Transportation, Inc. Apr 2018 - Mar 2020
    Petaluma Ca
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  • Platypus Tours
    Private Tour Coordinator
    Platypus Tours Apr 2016 - Mar 2020
    Napa , California
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  • Barbary Coast Amusements
    Executive Director
    Barbary Coast Amusements Dec 2009 - 2012
    Barbary Coast Amusements blends several styles of theatricality to present a thrilling,bawdy,twilight world of entertainment.The company focuses on the eccentric performers of the current day "Barbary Coast."
  • City Segway Tours
    Operations Manager
    City Segway Tours Mar 2008 - Oct 2011
    Developed and opened San Francisco Wharf location in 2008, currently serving 8000 patrons a year. Hire and train staff, provide supervision for a team of 12 Tour guides and schedule work calendar for a 7 day work week offering 5 tours daily. Responsibilities include ; Research and development of scripted tours which share the San Francisco waterfront from the Wharf to the Palace of Fine Arts with visitors from around the world. Maintain accounts payable, payroll, invoicing, administer budget, and maintain a fleet of 32 Segways. Obtain all necessary operating permits required by various governmental agencies. Establish and maintain vendor relationships and oversee daily reservations.
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  • Medea Project
    Production Stage Manager
    Medea Project 2007 - 2011
  • National Queer Arts
    Festival Coordinator
    National Queer Arts Apr 2006 - Mar 2008
    This diverse festival offers gallery openings, films, theatrical presentations, bands, literary events and discussion panels for a festival spanning one month and presenting 74 events.Responsibilities included: Arranging all insurance for events, permits, artists contracts, box office, concessions, event staffing, volunteer co-ordination, maintenance of records for granting agencies and all venues for presentation. This challenging position required a strong ability to multi task. Required a dedication to the principle that this non- profit venture would have a financially rewarding impact on Gay Lesbian Bi sexual and Trans gender artists working in San Francisco.
  • Kayak Connection
    Marketing/Management Consultant
    Kayak Connection Jun 2004 - Mar 2006
    Duties Include- Advertising, Public Relations, and coordination of special events. Developed modules for cross marketing, targeted customer outreach for specific tours and programs. Worked closely with owners to upgrade website, monitor advertising costs, maximize advertising budget and identify general business goals and objectives. Implemented a marketing plan and established an advertising schedule. Developed management staff in supervision principles and updated employee handbook/policies and procedures manual. Established and implemented job performance standards for all positions in the organization.
  • Santa Cruz Civic Auditorium
    Assistant Supervisor
    Santa Cruz Civic Auditorium Jan 2001 - May 2005
  • City Of
    Civic Auditorium Assistant Supervisor
    City Of Jan 2001 - Jun 2004
    Position required strong communication and organizational skills in addition to resolution of ticket holder issues. Oversaw set up, audits and ticket sales on Ticketmaster software. Balanced receipts, admistered budget, maintained accts. Payable .Supervised, scheduled, hired and trained box office staff, security, concessions, ushers and maintenance staff. Provided marketing and public relations assistance to concert promoters and community organizations presenting events at this 2,000 seat venue. Coordinated all aspects of Cabrillo Music Art and Wine Street Festival. Selected Artisan vendors as participants, established menus for concession sales of food and wine and contracted with outside food vendors. Responsibilities included all aspects of advertising and event promotion for an annual 2 day event that attracted 12,000 participants.
  • Borders Books And Music
    Human Resources Manager
    Borders Books And Music Apr 2000 - Dec 2000
    Performed a wide variety of duties associated with supervision of a retail staff of 54. Responsibilities included interviewing, hiring, educating staff, maintained employee records and administered progressive disciplinary procedures.Operations Manager- Oversaw all aspects of facility maintenance. Hired and supervised cleaning team, ordered supplies, ensured routine maintenance of HVAC, windows, carpets and plumbing. Coordinated all emergency issues related to operation of the facility.
  • Kayak Connection
    General Manager
    Kayak Connection Jan 1995 - Jan 1998
    Responsibilities included purchasing, special orders, payroll, hiring, supervision and training for a staff of 22. Scheduled staff and oversaw reservations of fast paced kayak rentals for two full service liveries offering trips worldwide.
  • Golden Gate National Recreation
    Bay Cruise Operations Manager
    Golden Gate National Recreation Jan 1991 - Jan 1995
    Worked onboard Crowley Maritime's Red and White Fleet operating on the San Francisco Bay. Responsibilities included team leadership for a staff of 12-24 Passenger Service Representatives. Supervised staff for Bay Cruise Boats addressed all employee concerns and served as liaison between Park Association and Red and White Fleet.Facilitated maintenance on all equipment relevant to operation of an audio tour offered in 5 languages. Provided training in customer service and administered annual operating expenses for a business that served half a million visitors from around the world each year.

Pam Higley Skills

Theatre Performing Arts Event Planning Nonprofits Arts Administration Marketing Blogging Public Speaking

Pam Higley Education Details

Frequently Asked Questions about Pam Higley

What company does Pam Higley work for?

Pam Higley works for Santa Rosa Metro Chamber

What is Pam Higley's role at the current company?

Pam Higley's current role is Hospitality Professional.

What is Pam Higley's email address?

Pam Higley's email address is pa****@****ink.net

What schools did Pam Higley attend?

Pam Higley attended Marshall University.

What skills is Pam Higley known for?

Pam Higley has skills like Theatre, Performing Arts, Event Planning, Nonprofits, Arts Administration, Marketing, Blogging, Public Speaking.

Who are Pam Higley's colleagues?

Pam Higley's colleagues are Stuart Barrett, Cameron Gordon, Denise Aver-Phillips, Christopher Kren-Mora, Daiane Escurra, Debbie Gesualdo, Erin Douglas.

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