Pam Jordan Email and Phone Number
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Award winning IT and ITSM professional with more than 20 years’ experience providing superior customer service, informal business relationship management, process development and improvement, documentation and training, employee supervision and development, client-side database consulting, and hardware and software support.
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Assistant Director Of It Service ManagementBridgewater State UniversityTaunton, Ma, Us
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Assistant Director, It Service Management OfficeBridgewater State University Apr 2024 - PresentHelp advance the overall service delivery maturity within the division of Information Technology, manage enterprise service management and other tools, and engage with departments across the University in order to review business processes, methods, and tools to help achieve goals.
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Technical Services ManagerBridgewater State University Mar 2018 - May 2024Bridgewater, MaProcess and procedure development, documentation, implementation, refinement, and improvement; data analysis (Tableau); informal business relationship management; Adobe VIP licensing consultations and provisioning; Adobe Sign administration and training; customized solutions using Microsoft PowerAutomate, Power Apps, and SharePoint Lists.
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Staff Assistant, Computer Support TechnicianBridgewater State University Sep 2011 - Mar 2018Bridgewater, MaHardware and software support, occasional training. Served on the Desktop as a Service project team and helped work to better manage and administer Apple devices through imaging and profile management. I've been a part of the Hardware Standards Committee, the Security Team, and was a member of the Identity Finder project team. 2015 IT Employee of the Year, 2014 Spot award (community nominated service award).
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Operations CoordinatorWheaton College (Ma) Jul 2007 - Sep 2011hardware and software support, supervision of Technical Specialist/Student Liaison, FileMaker Pro server administration, database consultation and development, A+ Certified -
Technical SpecialistWheaton College (Ma) Feb 2004 - Jun 2007hardware and software support, database consultation and development
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Computer TechnicianSrg Resources May 2003 - Jan 2004hardware and software support at small computer consulting company
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Help Desk SupervisorHarvard Law School Sep 1999 - Jan 2003hardware and software support, assign calls coming in to help desk, supervise Help Desk Coordinator and student employees -
Help Desk CoordinatorHarvard Law School Jul 1997 - Aug 1999hardware and software support, assign help desk calls, lead training classes
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Senior Administrative SecretaryBrown University May 1995 - Jun 1997web site development, supervise students, assist in day-to-day office operations -
Administrative Assistant (Part-Time)American Cancer Society Dec 1994 - May 1995Rhode Island division. Assist in day-to-day office operations, with focus on support of Breast Cancer programs. -
Community AssistantUniversity Of Rochester Sep 1993 - May 1994Live-in Residential Life staff member, plan programs for residents, help resolve student problems and conflicts, publish area newsletters, help plan and participate in student training sessions, general office work -
Office Assistant And Summer Assistant ManagerUniversity Of Rochester Sep 1991 - Aug 1993UR student employment:Office Assistant - general office duties at Residential Life's Southside Area OfficeSummer Assistant Manager - summers 1992 and 1993; supervise Summer Assistants, work closely with Office of Conferences and Events to prepare for summer conferences, participant room preparation, check in/out, etc.
Pam Jordan Skills
Pam Jordan Education Details
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History
Frequently Asked Questions about Pam Jordan
What company does Pam Jordan work for?
Pam Jordan works for Bridgewater State University
What is Pam Jordan's role at the current company?
Pam Jordan's current role is Assistant Director of IT Service Management.
What is Pam Jordan's email address?
Pam Jordan's email address is pa****@****ast.net
What is Pam Jordan's direct phone number?
Pam Jordan's direct phone number is +1 508-531*****
What schools did Pam Jordan attend?
Pam Jordan attended Bridgewater State University, University Of Rochester.
What skills is Pam Jordan known for?
Pam Jordan has skills like Technical Support, Databases, Higher Education, Training, Program Management, Windows, Customer Service, Microsoft Office, Os X, Database Administration, System Administration, Software Documentation.
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Pam Jordan
Greensboro--Winston-Salem--High Point Area3hotmail.com, pivotbusinessgroup.com, colorlandscapes.com1 (336) 5XXXXXXX
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2parallon.com, parallon.net -
2yahoo.com, masterconnection.com -
Pam Jordan
Dallas, Tx1sbcglobal.net -
2willis.com, willistowerswatson.com4 +121283XXXXX
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