Assisting in the care and feeding of rescued horses.

Under general direction, supervises, coordinates, schedules, assigns and reviews the work of direct care personnel in the provision of non-professional services, programs and activities for individuals' served who are developmentally disabled on assigned unit; provides supervisory coverage to other units in the absence of that supervisor; assists supervisor and professional staff in the planning and implementation of habilitation programs; serves as a member of an Interdisciplinary Team assisting in the formulation and implementation of the Assessment/Habilitation Planning/Program and Service Implementation Process; coordinates and integrates shift routines/programs with those occurring on all shifts.

Implements individual habilitation plans, providing programs and services; ensures appropriate implementation of schedules; assists in providing education, social, recreational, physical care, personal care and other services such as therapeutic activities for special needs individuals in accord with their care plan. Assures that the living and service environment are maintained in a comfortable, attractive, safe and sanitary manner. Participate in on-the-job training of new technicians; Supervisors unit in absence of supervisor; working knowledge of Human Services rules; compliance with agency rules and regulations.

Providing vital information on patient conditions to nurses; responsible for basic care services such as bathing, grooming and feeding, assisting nurses with medical equipment, and checking patient vital signs.

Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records. Maintains work operations by following policies and procedures. Protects organization's value by keeping patient information confidential.Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and J.C.A.H.O. standards. Updates job knowledge by participating in educational opportunities; reading professional publications.

Operated cash register and lottery machine to record various sales transactions promptly & accurately; Verified merchandise pricing for products; made adjustments for items incorrectly priced; Answered customers’ questions and inquiries pertaining to product placement within the store; Maintained appearance of store space; ensured that machinery was clean and functional for daily use; Promoted new products to consumers.

Over two years of medical claims adjudication and administration experience; deciding which claims need technical review, clinical review by a Nurse Case Manager, or a medical review by a Medical Doctor; Solve coding and documentation issues; Respond to inquires from members investigating claim discrepancies by researching, gathering, summarizing data to solve inquiries for members; Support clinicians in the Medical Management department with provider and member activities and reviewing data for accuracy.. Supporting department with research and findings as needed; assisting in implementing, monitoring, reviewing, and evaluating policies and procedures.

High volume call center correcting medical claims for policyholders; met production requirements daily; documenting interactions in real time; able to defuse irate customer and find the solution to the problem; Knowledge of Medical and dental terminology; proprietary products, such as Blue Choice, Point of Service Plans; Familiar with medical billing and coding using ICD-9-CM; ICD-10-CM; CPT; and HCPC codes. Knowledge of managed care programs, policies and procedures; External health care delivery systems; Knowledge of health care delivery and financing systems; Updating and maintaining records; Analysis of data using databases, spreadsheets, graphics, and word processing and other proprietary software. Clear and concise interpersonal, verbal and written communication skills; Supporting administrative and management staff with researched information as needed.

Work with client lawyers and paralegals on 401k revisions in compliance with current tax laws; Manage customer data and input into database; Analyze information from documents and other sources for clear, concise, coherent reports. Assist in meetings with sales and legal staff. Note: In 2001, LaSalle Bank (the Dutch bank ABN Amro Holdings) acquired The Chicago Trust Company. In 2007, Bank of America Corporation took over LaSalle Bank Corporation.