Extensive management experience in corporate travel, travel agency operations, account and business development with outstanding customer service and problem solving skills.As an Account Manager, working closely with executives in fortune 500 corporations, provided products and auxiliary services for trouble-free travel and cost saving measures.As Travel and Operations Manager, responsible for overseeing the selection, implementation, rollout and administration of online booking tools for multi company national accounts. Experience required to coordinate, oversee project development and meet target time lines. Oversaw and trained staff in remote locations, trained admins throughout the U.S on travel booking tools and handled all phases of domestic, international and meeting reservations..Managed personnel and was responsible for making sure company standards and processes were met, customer service was exceeded and problem resolution was handled in an expedient manner.