Pam Nelson Email & Phone Number

• Accomplished, confident and polished professional with over sixteen years of experience in both corporate and entertainment industry environments.• Exceptional work ethic and commitment to executing company and project objectives in a fast-paced and highly competitive atmosphere .• Adept at developing and maintaining business processes that improve efficiency and organization.• Highly focused and result-oriented in supporting complex, deadline-driven operations.• Able to identify strategic priorities with a knack for resolving unexpected dilemmas.Areas of Expertise: • Multitasking & Organization • Written & Verbal Communication• Project Management• ITIL-based Incident, Problem & Change Management• Research and Data Analysis• Customer Service• Complex Schedule Management• Media Relations / Web Content• Vendor / Client RelationsTECHNICAL/SOFTWARE SKILLS:• SharePoint Administration (2010 & 2013)• Microsoft Office 2013 (Word, Excel, PowerPoint, Access, Publisher, Outlook, OneNote, Lync, OneDrive)• Other Microsoft Tools (Project, Visio, InfoPath Designer, SharePoint Designer)• Salesforce.com• Basic knowledge of Citrix Systems and Cisco Systems• SAP (Intermediate knowledge of SAP Security in ECC, BW, HCM, GRC, and MDG systems; Extensive knowledge of accounting functions of SAP ECC)• BMC Control-M Scheduling Software & BMC Remedy IT Service Management Suite• Mac, Windows Operating Systems, basic knowledge of Linux-based Operating Systems

Listed skills include Film, Advertising, Video Production, Marketing Strategy, and 2 others.