Pam Render Email & Phone Number

Community Outreach Day Services, Residential And Supported Living.

I have direct responsibility for the following: Extra Care Supported living complex.Four Community Resource Centre's (up until 2022 I had 7).All of these support individuals with mild, moderate and advanced Learning Disabilities, Physical Disabilities, Mental health needs and some very complex health needs. These are Adult based Services My experience over the last 30 years has built a solid understanding of both the practical and theoretical requirements to working with both Health and Social Care. I feel this has given me a concrete base to provide productive and proactive management to my staff and individuals.This included Registered Management status to a County Wide Recovery at Home Hospital Discharge Assessment service, Specialist Dementia care service, Urgent response for admission prevention and carer breakdown, Integrated Health and Social Care Night Sitting and Roaming Service and a bank of 90 Relief staff. Specialist Dementia Care Services Clinical work within Occupational Therapy was focused around Physical disabilities, Older people, Trauma and orthopaedics, Rheumatology, General surgical, Mental Health and Forensic. Community and Hospital based Social Work teams providing short term crisis management, long term community based care, long term Residential /nursing placements.. As a result I feel I have extensive knowledge and experience within a multi-professional culture. I'm aware of culture differences, budget restraints and how this affects the application of services. It is my responsibility to ensure Business Continuity, Quality Assurance, budgetary compliance and productivity is maintained. I have a sound understanding of Safeguarding, DOLS, the Mental Capacity Act and how apply it. Robust Recruitment , Training and Induction processes.Ive participated in the lead to implement the integrating of Health and Social Care. This worked in partnership with Commissioning services.

Wildwood, County Hall Worcester

Managing a countywide workforce of various disciplines including a Call Centre function open 365 days a year and services which operate 24/7 through major changePrimary Services provided were a countywide domiciliary care service including a local authority service of last resort, a specialist dementia service, and a supported living scheme for people with learning disabilities. This work was with Adult services , predominantly Older People .Also supporting resources from the Better Care Fund to develop a multi-disciplinary team providing recovery and rehabilitation services in partnership with the Acute and Health and Care Trust .Working with commissioners to develop services that support the external domiciliary care market and engaged in the tender processes for various initiatives in line with the corporate plan and government directives.Transforming services long term residential to short termDisciplinary hearings/performance managementBudgetary responsibilityCQC compliance and quality outcomes for people who use the serviceSafeguarding /complaints investigationsRecruitment strategies and service redesign Business Continuity Planning and crisis management Writing and implementing policies and proceduresTo support and manage Duty for the Acute hospital discharges, ensuring timely discharges and smooth communication between multi professional teams / staff. To ensure targets are met in line with our QA and integrated working relationships. To ensure Business Continuity at all times within Worcestershire County Council Policies and Procedures relating to Duty of Care. To support and provide robust recruitment, induction and training programmes.Manage performance, annual leave, Sickness, supervisions and SRD's for Managers ensuring their teams also remain up to date in these areas. To support and manage complaints / compliments, the learning process, Audits and outcomes in line with service progression, development and improvement.

Promoting Independence Team

Professional Assessments and Risk management in accordance with WCC Policies, Procedures and CQC Guidelines. The outcome being to provide a safe, proactive, person centred, cost effective service to people living in their own homes. To identify areas of risk and provision of ongoing services if required. The direct line management of staff .Manage Productivity, contribute to Service Level Agreements / Budgetary targets and Quality Assurance in accordance with CQC standards and WCC Policies and Procedures. I manage the South West Worcestershire team rota, sickness, annual leave and training ensuring the service doesn't incur unnecessary costs whilst remaining cost effective and productive. I interview and recruit staff in accordance with WCC guidelines. Maintain regular team meetings, SRD’s, staff performance monitoring and supervisions.I work closely with professionals at all levels, during assessments and with colleagues as the service also provides physiotherapy and occupational therapy intervention

Derriford Hospital Social Work Team

Holistic Needs Assessments inline with the Care Act and eligibility criteria. Working in accordance with departmental policies, standards and guidelines. The majority of my assessments are carried out in an acute hospital setting. A lot of the conditions / reasons for admission I am presented with are associated with drug and alcohol abuse, homelessness, older people, mental health, physical disabilities, medical conditions, respiratory problems and long term degenerative illnesses with occasional palliative care / oncology. I also manage pre / post discharge visits, reviews which are in the clients own home, or a 24 hour supported environment and carer assessments. All of the above assessments vary in complexity. This incorporated intense multi professional working against budgetary restraints and hospital escalation procedures, attending multidisciplinary team meetings and strategy meetings. Preparing cases for panel, requesting funding whilst considering and working against FACs and budget restraints. I would actively promote Direct Payments and self care management. My role also includes the identifying of vulnerability including adult protection / safeguarding and joint multi professional decision making regarding mental capacity. My aim would be to enable a person to return to their own home, although when deemed inappropriate, alternate assessments include intermediate care / interim / long term residential and nursing home placements.

Tiverton Community Social Work Team

Community based care management, providing a Rapid Response service to adults at risk or in crisis. This included holistic risk assessments in accordance with departmental policies, standards and guidelines. I also assessed for and provided equipment to promote independent living. At times the crisis visits were jointly with other community services, for example: problems accessing properties or risks associated with mental health / capacity. My aim was to reduce risks, promote independence / quality of life and prevent hospital admissions whilst maintaining dignity, choice and human rights. Other aspects of my role involved assessing / placement for long term nursing / residential care, respite care, carer assessments, intermediate care and / or appropriate rehabilitation for both physical and mental health needs. This role also incorporated safeguarding, regularly Multiprofessional meetings to which I am used to liaising to very high levels both verbally and written. Preparing reports and presenting them at panel meetings to request funding for both community provisions and placements. Promoting Direct Payments, self care management, Carers assessments and encouraging use of Community Resources.

Rayside High Secure Unit / Occupational Therapy

Rehabilitation and assessment of mental health offenders transferred to a high secure unit from prison, with an aim to identifying coping strategies and realistic aims for community / independent living. This covered all aspects of daily living functional needs, promotion of physical health / engagement in sports, reducing social exclusion, education, financial management and employment. This role was challenging both physically, emotionally and sexually as at times I could be faced with physical and sexually explicit confrontation in a male dominated environment putting me at serious risk. I learnt to diffuse situations, manage confrontation and divert situations which could potentially be life threatening. I found I had a calming approach regarding communication and my physical presence enabling me to divert attention to activity participation.

Alexandra Hospital.

Assessment and Rehabilitation for Physical disability, amputees, older people, oncology / haematology, Orthopaedics and trauma, mental health, degenerative illnesses and palliative care. Assessing and fitting of equipment. Attending multidisciplinary meetings within a ward / hospital setting , working with ever increasing time limits and budget restraints. Arranging home from hospital services. Discharge planning.Management of Vulnerably adults / adult protection.Appropriate record keeping and documentation. Time and workload management.Stock and equipment ordering / delivering.Home / access visits. Referrals to other agencies. Training new staff / supporting inductions.