Pam Rooks Email and Phone Number

Reviewing, proposing and renewing customer contracts for AT & T lines of business, including wireline and mobility products. Identifying sales opportunities and securing sales revenue lift that contributes to the customer’s commitment during the contracting event.

Worked within a team environment while meeting and exceeding sales goals, in a fashion-forward, customer oriented retail environment. Applied discounts and credits, processed credit card payments.

Reviewing, proposing and renewing customer contracts for AT & T lines of business, including wireline and mobility products. Identifying sales opportunities and securing sales revenue lift that contributes to the customer’s commitment during the contracting event.

Made outbound calls to existing customers to follow up on customer complaints, variety of inbound service telephone calls. In addition, I verify, and/or update customer information, also accountable for initiating transactions at the request of a customer and researching and resolving potentially complex issues, while ensuring the best quality service is always provided to customers.

Reconciled and balanced bank statements for all retail stores and route accounts in Tennessee, Mississippi, Arkansas and Alabama. Balanced daily deposits with receipts and prepared bank deposits in a timed manner.