Pam S. Klyn Email and Phone Number

ADP is a worldwide corporation that provides comprehensive HR, payroll, taxes, talent, benefits, retirement, and income solutions to companies of all sizes in the U.S. and around the world. In my role as Proposal Consultant, I enhance sales performance through message and content development for highly visible and innovative sales opportunities.-Partner with sales to write proposals in response to RFI/RFPs using proposal automation software (Qvidian/then RFPio) software-Work under pressure to meet deadlines to complete multiple projects with overlapping due dates-Chosen to learn new product lines based on flexibility and willingness to learn-Mentor new employees on best practices within the proposal department-Software used: Microsoft Word, Excel, PowerPoint; Outlook; Qvidian; RFPio; Salesforce.com; Sharepoint; Adobe Acrobat Pro; SnagIT; image/document scanning and manipulation

ADP is a worldwide corporation that provides comprehensive HR, payroll, taxes, talent, benefits, retirement, and income solutions to companies of all sizes in the U.S. and around the world. My role as a Project Specialist on the Global Proposal Consultant Team was to partner with proposal consultants to support the sales team selling to large companies (more than 1,000 employees). -Partnered with proposal consultants in a consultative role to prepare proposal documents for Qvidian software, ensured RFP requirements were met, and document structure was compatible with production-Ensured final responses were formatted correctly, consistently, and in a user-friendly way-Produced proposals according to RFP requirements and ensured delivery-Provided guidance to team members in the area of formatting, editing, and technical information-Software used: Microsoft Word, Excel, PowerPoint; Outlook; Qvidian; Salesforce.com; Sharepoint; Adobe Acrobat Pro; SnagIT; image/document scanning and manipulation-By the numbers: In one fiscal year, managed approximately 210 proposals; of those, 19 were complex government projects and 6 were education projects with special requirements. Also, 105 required preparation for proposal consultants, and 54 were printed and shipped to potential clients per their requirements.-Volunteered on the ADP West Des Moines Local Engagement & Diversity Committee to plan and deliver corporate activities and charitable opportunities at the local level to help employees feel a sense of community

Kuder is a small, private company that provides comprehensive online education and career planning products to students and adults. My role as a Proposal Development Specialist was to manage the project planning and execution of domestic and international RFIs/RFPs.-Reviewed RFP specifications and organized information to meet specifications-Ensured on-time, quality RFP responses to client requests for proposals-Maintained accurate and updated corporate information in content database, working with subject matter experts as necessary to ensure accurate information during frequently changing product updates-Contacted subject matter experts for RFP responses not already available in database-Software used: Microsoft Word, Excel, PowerPoint; Outlook; SharePoint; Microsoft Dynamics CRM; Visio; Adobe Acrobat Pro; image/document scanning and manipulation

Herman Miller is a large office furniture manufacturer known for developing designs for corporate, government, home office, leisure, and health care environments. I was hired in the role of Word Processing Associate, and promoted to Desktop Publishing Specialist 1, then Desktop Publishing Specialist 2. This experience led me into the position of Associate Proposal Manager.-Specific duties included creating proposals and responding to RFPs using a database, customizing the responses from the database for each RFP based on each request, and interviewing subject matter experts to develop responses not already available-Partnered with over 200 field sales representatives to create proposals, presentations, and handouts to influence clients to purchase Herman Miller products and services-Responded to more than 100 prospective client requests for proposals and presentations, including state and federal contracts-Responsible for working with field sales representative to develop key differentiators and themes for proposal responses-Led project teams to deliver proposals on time by setting interim deadlines, gathering information, creating and formatting responses, proofreading, editing, assembling, and delivering the completed proposals -Software used: Microsoft Word, Excel, PowerPoint; Visio; Adobe Acrobat Pro; RFP Express; RFP Machine; image/document scanning and manipulation

-Provided word processing, desktop publishing, project management, document and flow chart formatting, editing, proofreading, and basic graphic design services to user groups at all levels of the corporation -Supported executive leadership team and Board of Directors with highly confidential projects (12 executives and their assistants)-Sought out to participate on teams producing reports and documentation for special projects and confidential reports because of my organizational skills and ability to work under tight deadlines while delivering results