Pam Sidhu Email & Phone Number

Lichfield, England, United Kingdom

Actively managing and developing my portfolio of clients ensuring retention and growth both in volume and revenue and ensure customer satisfaction. To facilitate the implementation of new accounts and develop existing accounts integrating myself with the customers strategic logistics management team. To ensure performance levels are maintained to a high standard through KPI management and regular review meetings with clients.

Wolverhampton, England, United Kingdom

Responsible for pro-actively managing internal and external customer relationships ensuring Laboratory operations deliver excellent customer service. First point of contact for internal customers to ensure they are provided with current information in relation to Laboratory due dates and overdue dates. Resolution of Sample Hold causes. Provide support to Business Unit Manager in preparing data and information for customer reviews as well as supporting the continual achievement and delivery of… Show more Responsible for pro-actively managing internal and external customer relationships ensuring Laboratory operations deliver excellent customer service. First point of contact for internal customers to ensure they are provided with current information in relation to Laboratory due dates and overdue dates. Resolution of Sample Hold causes. Provide support to Business Unit Manager in preparing data and information for customer reviews as well as supporting the continual achievement and delivery of pre agreed SLA’s. Show less

Wolverhampton, United Kingdom

To maintain and improve performance levels in terms of the management of the specific client base on site, proactively seeking new ways of working for the good of the client and our business. To have regular day to day contact with designated client(s), providing operational guidance and support. Working closely with Client Support, Warehouse, Customer Services, Central Planning and Transport, both locally and at network depots to ensure that our clients and their customer’s requirements are… Show more To maintain and improve performance levels in terms of the management of the specific client base on site, proactively seeking new ways of working for the good of the client and our business. To have regular day to day contact with designated client(s), providing operational guidance and support. Working closely with Client Support, Warehouse, Customer Services, Central Planning and Transport, both locally and at network depots to ensure that our clients and their customer’s requirements are met and delivered in full. Show less

Wolverhampton, England, United Kingdom

Oversee the day to day running of the customer Service department and assist and develop team as required to ensure a high level of service is provided to the clients. Work along side Operations, Planning and Transport Team to ensure all KPI's are met.

Wolverhampton, England, United Kingdom

Responsible for the store when the Store Manager is away and being the first point of contact for customers and staff. Leading, motivating, training and developing employees to complete tasks effectively and efficiently on a daily basis.

Wolverhampton, England, United Kingdom

Managing the shop floor team to ensure all employees are completing duties effectively and to the required standards. Adhering to the Health and Safety regulations, checking stock availability and quality, ordering stock and managing merchandise changing according to upcoming offers.