Pam Thies Email & Phone Number

Overland Park, Ks

CPA firm offering a unique environment serving our clients in the four disciplines of wealth management, accounting, tax and insurance relating to wealth management.

Lenexa, Kansas

● Manage accounts payable and receivable process for a $4 million franchise using QuickBooks.● Manage outstanding receivables and collections spreadsheet for daily reporting to the President.● Maintain current vendor files including W-9 and Certificates of Insurance requests.● Complete lien waiver requests from contractors and customers.● Create month-end reports and complete reconciliation of accounts.● Working closely with six Design Consultants as well as customers, responsible for scheduling in-home or commercial projects. Knowledge of available inventory and skill set of installation teams critical in scheduling time frame of projects.● Create detailed project information for six installation teams for the successful completion of kitchen, bath and cabinetry installations. Customer data is entered using an Access database and averages 20 to 25 projects per week.● Manage inventory of plumbing fixtures and accessories for every installation.● Create and publish weekly production schedule for fabrication and installation crews. Extensive knowledge of all current and future projects required for successful implementation.● Interact with customers to resolve on-site issues with installation. Proactively create a plan for conflict resolution.● Interview and assist with training of new team members on internal systems and product knowledge.

Kansas City, Missouri Area

● Managed development and execution of test plans and resources in support of Hallmark.com. ● Managed repair and retesting of identified system defects using automated testing tools and defect tracking software. ● Developed and implemented a suite of regression test scripts to support content/code releases on Hallmark.com.

Kansas City, Missouri Area

● Implemented marketing plans for all editorial, graphic and content section releases on Hallmark.com.● Managed testing content for weekly site updates and functionality of code to ensure a positive consumer experience.

Kansas City, Missouri Area

● Responsible for order processing, fulfillment and customer service inquiries generated by Hallmark Connections' presence on AOL. Required the ability to operate and monitor 30 printers to process and fulfill daily orders.● Implemented a Product Fulfillment System for the transition to an outsourced fulfillment organization.