Started my career with Westburne Electric on December 10, 1987. I started in the quotations dept as an expeditor,.I have held various positions since starting my career back in 1987.In most recent years I have held positions as Customer Service Manager, Operations Manager and most recently joined the Regional Operations Group.As Customer Service Manager in the Vaughan Mech Branch, I was responsible for the counter sales, inside sales and administration associates. I was responsible for… Show more Started my career with Westburne Electric on December 10, 1987. I started in the quotations dept as an expeditor,.I have held various positions since starting my career back in 1987.In most recent years I have held positions as Customer Service Manager, Operations Manager and most recently joined the Regional Operations Group.As Customer Service Manager in the Vaughan Mech Branch, I was responsible for the counter sales, inside sales and administration associates. I was responsible for ensuring customer service levels were met and that all admin functions were being performed in a timely manner. Ensuring associates were following and upholding company SOP’s. I also had HR ownership over these departments. Writing associate performance reviews.(2009) Operations Manager for the Rexdale Branch, I was responsible for the operations of the facility. Branch Inventory, branch fleet, branch security, Health and Safety, administration. Ensuring all areas of the facility were following and upholding company expectations and SOP’s. I held HR responsibility for the warehouse staff and admin staff. Writing associate performance reviews.(2014) Regional Operations Group Ontario/Atlantic my responsibilities are as follows:AS400 system training SOP Training H&S branch supportOperational Audit follow up with branches Support Branch mergers/movesTrack and issue GTA customer rebates Other duties as required. Show less