Pam Watkins

Pam Watkins Email and Phone Number

Director of Operations, Home Owner Services @ Oncourse Home Solutions
1415 W Diehl Rd,
Pam Watkins's Location
Kansas City Metropolitan Area, United States, United States
Pam Watkins's Contact Details

Pam Watkins work email

Pam Watkins personal email

n/a
About Pam Watkins

Pam Watkins is a Director of Operations, Home Owner Services at Oncourse Home Solutions. She possess expertise in natural gas, project management, business process improvement, energy, process improvement.

Pam Watkins's Current Company Details
Oncourse Home Solutions

Oncourse Home Solutions

View
Director of Operations, Home Owner Services
1415 W Diehl Rd,
Website:
oncoursehome.com
Employees:
400
Pam Watkins Work Experience Details
  • Oncourse Home Solutions
    Director Of Operations
    Oncourse Home Solutions Aug 2017 - Present
  • Pivotal Home Solutions (American Water)
    Director Of Operations
    Pivotal Home Solutions (American Water) Aug 2017 - Jul 2022
    Manage back office operational efforts that support all retail services business, including all cross functional teams within the organization. Responsible for planning, developing and implementing corporate warranty operations policies, procedures, business objectives and strategies to increase revenue opportunities and reduce costs.
  • Pivotal Home Solutions, An Agl Resources Company
    Manager, Warranty Product Operations And Billing
    Pivotal Home Solutions, An Agl Resources Company Jan 2017 - Aug 2017
    Day to day management of the warranty operations department expanded to include the billing department, with utility billing integration, direct bill management and review/analysis of both warranty and field service billing processes.
  • Agl Resources
    Manager, Warranty Product Operations
    Agl Resources Jul 2014 - Jan 2017
    Us
    Day to day management of the warranty operations department, including product management, system conversion testing and validation, and daily collaboration with IT team on system issue identification/resolution and workflow improvement processes.
  • Agl Resources
    Supervisor, Warranty Product Operations
    Agl Resources Apr 2011 - Jul 2014
    Us
  • Customervision
    Business Analyst, Project Manager
    Customervision Apr 2004 - Apr 2011
    Ponte Vedra Beach, Fl, Us
    Directed the systems integration and testing plans. Created website content and collateral for the product line as well as overall corporate messaging. Worked with sales management to close major channel and OEM customers.
  • Janus Henderson Investors U.S.
    Sr. Business Analyst
    Janus Henderson Investors U.S. Jul 1995 - Dec 2000
    Denver, Colorado, Us
    Directed system integration and testing teams in the company’s first major conversion to an imaging based system. Managed business analysis groups responsible for product development, project management and business design. Responsible for the overall Quality Assurance program for the company’s Y2K conversion.
  • Dst Systems
    Sr. Qa Analyst
    Dst Systems Feb 1994 - Jun 1995
    Windsor, Connecticut, Us
    Created business area test plans for technical developers and testers.
  • Dst Systems
    Group Manager
    Dst Systems May 1990 - Feb 1994
    Windsor, Connecticut, Us
    Responsibility for all shareholder servicing QA groups, totaling six departments spread across twenty plus mutual fund clients. Directed system integration and testing teams for the Shareholder Servicing Agents’ conversion to an imaging based system.
  • Principal Financial Group
    Team Lead
    Principal Financial Group May 1986 - Apr 1990
    Des Moines, Iowa, Us
    Managed shareholder servicing groups. Directed the testing and quality assurance of the company’s major conversion to an in-house processing system

Pam Watkins Skills

Natural Gas Project Management Business Process Improvement Energy Process Improvement

Pam Watkins Education Details

  • University Of Iowa
    University Of Iowa
    General

Frequently Asked Questions about Pam Watkins

What company does Pam Watkins work for?

Pam Watkins works for Oncourse Home Solutions

What is Pam Watkins's role at the current company?

Pam Watkins's current role is Director of Operations, Home Owner Services.

What is Pam Watkins's email address?

Pam Watkins's email address is pw****@****ces.com

What schools did Pam Watkins attend?

Pam Watkins attended University Of Iowa.

What skills is Pam Watkins known for?

Pam Watkins has skills like Natural Gas, Project Management, Business Process Improvement, Energy, Process Improvement.

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