Internet Marketing Industry. Responsibilities included: Responding to student request,- placing phone calls outbound, approx 300+ a day- Ans. Inbound calls from Website users- Actively listening and addressing user concerns, answering questions concerning student submissions In a professional manner- Probing & Clarifying Q/A for solid answers regarding TCPA regulations and use of Automated Technology - Upselling programs to future prospective students - Database use of the latest engineered navigation technology for processing lead request- Administrative duties include: Ad HOC projects, Client Surveys for Loan Assessment, transferring Inbound calls, live chat, emailing

Handle individual duties for staff; Administrative – answer multi line phones, fax, copy, scan, fileMailing & labeling, prepping Tent cards, taking orders, organizingProject Management, classroom tours, update equipment and technology, alongside ITAssist Faculty with Projects such as: Putting together Course Readers: Copyright Use & Bibliography: Articles, Books and JournalsSet up appoints; Book reservations for Lectures and Guest, Help set up workshops/ Plan faculty meetingsTextbook Ordering: create list and spread sheets to org International, Part time & adjunct Professors.Answering Emails; working in out look to set appointments in Calendar and Save filesUpdate Blackboard w/ Syllabus, Announcement, checking Roster and keep track of student enrollment, setting up online simulations and power point presentations, videos, tools and content