Pam Alfrey Email & Phone Number

Feasterville-Trevose, Pa, Us

19053, Trevose, Pennsylvania, United States

• Assisted clients in expediting goods during a volatile supply situation. • Provided excellent customer service to several key accounts • Estimated additional price breaks for item costs

Horsham, Pennsylvania, United States

• Managed client relationships and assisted sales personnel with new accounts.• Processed client orders, changes and maintained client files.• Estimated newly requested item costs, and facilitated tool and die orders for new projects.

Southampton, Pa

Assisted customers, ensuring their needs are met and complaints resolved in a timely manner.Processed sales orders, communicated order revisions and /or shipping date changesManaged telephone and e-mail requests for quotes, samples, or other information

Warminster, Pa

Maintained office machines,(i.e., network server, VOIP telecommunications system, copiers, and postage meter)Completed quotes following pricing guidelines driven by current exchange rates and sales manager request.Maintained, prepared and distributed marketing materials.Managed staff time records and assisted with the review of expense reports, and AMEX reconciliation.

Assisted two corporate officers, one in their role as Manufacturers Representative in the Industrial Automation Industry, and the other as operations manager for Wistex Inc. II an affiliated Electronics Distributor. Managed tasks for two companies simultaneously, such as: Customer Service, Inside Sales,Sales Support, Shipping/Receiving, Accounts Payable/Receivable, and Receptionist.

Provided administrative support to the corporate design center manager by coordinating with local design centers, field sales offices and subcontractors.Performed maintenance of several Excel matrices used for product purchasing, pricing and standards.

Performed various administrative duties, including maintenance of the mortgage broker database.Acted as liaison between Information Technology Department and branch employees.Managed various human resource issues for 30+ personnel, including the maintenance of their payroll and time off records, Assisted with new hire orientations and onboarding procedures,conducted reference checks

Facilitated the use of external appraisers to assist in the review of mortgage appraisals.Maintained quality relationships with independent appraisers, securing a superior turn around time.

Assisted with canceling out & shipment of denied mortgage loans.Aided in the input of new mortgage loan submissions, including a preliminary compliance audit.

Managed a heavy account load, ensuring compliance with bank regulations. Worked closely with dealers in troubleshooting their accounts and developing/maintaining correct documentation.Recognized for providing outstanding customer service and protecting bank interests through thorough research and documentation.

Studied Business Administration- 35 Credits

General Banking Diploma

Diploma, Academic