Pamela Baer Email & Phone Number

Menlo Park, Ca, Us

Program/Project Manager for * Stanford Campus Client Certificate Based Authentication (Cardinal Key)* Campus rollout of Stanford Slack Grid* Update (including move to cloud) tools for Stanford web sites: Sites 2.0* Simplification of Stanford mail routing and moving components to cloud* Collaborative tool pilot, then participated in a cross campus collaboration tool evaluation* Assisted with management of Windows Infrastructure team projects

Stanford, Ca

• Driving the completion of projects, including security tools, within the Information Security Program and other strategic programs; gained exposure to cybersecurity tools used at Stanford• Led completion of development and implementation of campus wide automated endpoint compliance and enforcement program, challenging to implement in a BYOD environment• Managing additional projects: video collaboration pilot project and mail architecture redesign• Communicate/Present updates and information to campus executives and IT groups

Palo Alto, Ca

• Managed development/QA/Client support/Analyst teams for Stanford's innovative custom Research Administration application.• Initiated use of Agile Scrum methodology including development planning and execution as well as backlog prioritization and user demos – resulting in product upgrades coordinated with user community expectations

Sunnyvale, Ca

Communications & Communities | End-User Performance teams, Central Technology• Drive projects for system changes across global Yahoo! Mail. Projects improved product stability, reduced support and deferred investment costs. Improved systems architecture and redistributed mailboxes• Create standards for Communications & Communities PMO projects• Managed community for web and mobile performance across Yahoo! Properties. Led upgrade of property performance measurement reports to trend performance against goals by country and type of access• Acted as Scrum Master for internal performance tool development team

Program Manager/Sr. Customer Relationship Manager – Strategic Accounts• Established, maintained and managed relationships with strategic customers • Defined and managed programs for Customer software upgrades in SaaS environment• Defined/developed /deployed Customer enhancement releases in collaboration with strategic global customers and implementation partners• Assisted customer transitions from implementation to production operations; established ongoing support and maintenance processes Program Manager/ Implementation Project Manager, Client Services / On-Demand Solution Delivery• Managed consulting teams on 20+ projects: SaaS implementations for incentive compensation software vendor – including clients in the finance, insurance, technology, retail, logistics and telecommunications sectors. Projects sized from $100K to $1M+.• Created and managed project budgets, timeline/schedule, SOW, work plan, deliverables, communication, vendor team and risk management; successful implementations• Developed the Solution Delivery (SDLC) process for On-Demand implementations

Mountain View, Ca

Program Manager for implementations of enterprise IT programs for compensation, HR, learning, and legal. Included learning management system (LMS), internally developed compensation tool used for annual merit, stock, talent evaluation, bonus allocation and reporting, incentive compensation application, time and attendance system. Led programs from approval thru global implementation including RFP development and evaluation; vendor selection; installation, configuration, integration with other applications, pilot and rollout.

Mountain View

- (2001-2002) Enterprise Hosted Services team - coordinated multi functional, matrixed, multi location team; Internal product deployment - Provided focus/management for deployment of internally developed products.- (1998-2001) iPlanet (Sun-Netscape Alliance) Business Applications - Established and directed organization with 40+ software engineers from AOL and Sun Microsystems. Created synergy and greatly improved information flow within iPlanet and parent companies. Responsible for IT development and support teams in customer support and entitlement, sales, marketing, financial interface, and data warehouse applications.-(1996-1998) (Netscape / AOL) Responsible for new application systems, enhancements and support including prioritization, analysis, design, budgets, management & team mentoring. Marketing, Sales, Human Resources, Professional Services applications, Enterprise Customer Master, Internal Product Deployment (developed business apps with leading edge internal technology), and Order Fulfillment/Revenue Database

Ba, Math

Ba, Math