Enjoying retirement.

Product Management for Talent and Learning Management Analytics Product.• Manage Solutions for SaaS, Hosted, and Premise Business intelligence. • Manage priorities for backlog, balancing all the stakeholder requirements. • Direct development of data warehouse, analytics, documentation tools, and training. • Planned product releases, backward compatibility and suite integration. .

Client Engagement• Led consulting initiatives in SMB market which provided increased revenue through technology based customer segmentation and social marketing strategies.• Developed business plans for technology start-ups which helped them avoid the common traps for first time entrepreneurs.• Coached CEOs of software start-ups and non-profits.

Product Management for Non-Profit SaaS Solutions• Brought on board specifically as a change agent to take company to next level of product growth through strategic vision and solid execution.• Manage team of product managers in a Java and .NET, Agile Scrum environment.• Led team in moving from a product centric approach to portfolio solutions adding data warehouse, analytics including big data tools, mobile, and market automation to the operational and accounting products.• Worked with Non profit customers on their requirements for membership and fund raising systems.• Built processes and knowledge base for both competitive intelligence and partner opportunities.• Created an environment for product innovation including use of APIs to form a partner platform.• Led data driven product roadmap decisions to ensure customer satisfaction and profitability.• Introduced Lean process and principles with focus on testing opportunities and justifying investment.

Product and Software Development Management • Established a virtual office across multiple time zones and recruited a talented, collaborative team.• Directed development and launch of early SaaS social networks using Open Source, HTML, and LAMP (Linux-Apache-MySQL-PHP).• Drove product roadmaps and championed new product ideas to CEO, customers, and prospects, ensuring new business would support both top-line and bottom-line growth.• Developed innovative new services which combined vertical advertising, content aggregation, and social networks. This provided additional online advertising revenue to entertainment industry clients. • Selected and fostered partnerships that extended product capabilities in a timely manner.

Product Management for Internet and Mobile solutions• Led initiative for integration of social software with Enterprise applications, including CRM and SharePoint, resulting in sales to new key accounts. • Introduced Agile product methodology to older waterfall .NET environment which reduced product to market timing.• Defined new Salesforce.com product reports which improved insight into market needs.• Led project for administration and date warehouse analytics reporting which enabled customers to evaluate and compare community activity.• Produced new Product Requirements (PRD), Statements of Work (SOW) and Configuration documents providing more efficient development and sales processes.• Introduced Lean Software Management process to leverage limited resources available on a tight budget.• Motivated UI and creative teams to collaborate on providing a great user experience.

Strategic Integration of Customer Systems • Drove post-merger integration of account-based systems from two companies to meet new customer relationship strategy. New model increased sales by 5% and provided a significant ROI.• Leveraged new club model to cross sell to on-line retail customers as an interim post-merger strategy.• Defined customer analytics roadmap which utilized customer purchasing patterns and behavior to drive increased profitability.Strategic Review of Back Office Systems • Led newly created team in a strategic review of financial, human resources, marketing and customer service systems to enable company-wide upgrades to support business growth. • Managed $3 million budget and increased productivity through introduction of Agile processes. • Brought email marketing campaign management in-house with savings of $700,000 per year plus increased flexibility for targeted marketing.• Recipient of CEO Award for Outstanding Leader 2001.Business Intelligence Systems • Led planning and implementation of a new data warehouse for CDNow financial and operational analysis which was instrumental in the sale of the company to Bertelsmann. • Led the initiative to add web analytics to the data warehouse giving the company vital information for improving user experience and increasing sales.

Strategic Risk Management Assessment • Developed a methodology for strategic assessment of business risk for an international manufacturing company.• Organized and deployed risk management workshops in North America, Puerto Rico and Europe, across all departments of business, consolidating results for the executive team in NJ.