Mentored 23 first-year students, providing guidance and connecting them to campus resources to support their transition to university life. Actively promoted student engagement by organizing events and fostering a welcoming sense of community.

Provided exceptional customer service by greeting visitors, managing check-ins, assisting with rentals, and coordinating event setup while efficiently addressing inquiries. Monitored facility and equipment conditions, promptly reporting maintenance issues to ensure a safe and functional environment. Supported front desk operations with administrative tasks and scheduling, and frequently served as a substitute Student Manager, demonstrating reliability and leadership.

Gained early administrative experience in a family-owned business by assisting customers with product selection, sizing, and merchandise care, while ensuring a positive shopping experience. Managed daily sales operations, including cash register reconciliation and inventory control, to maintain accurate financial and stock records. Additionally, created and edited customized apparel mockups for potential clients, successfully securing contracts through tailored visual presentations.