Pam Downs is the Owner and President of Consulting of Triality LLC, a premier, woman-owned legal services firm specializing in Litigation Support Services and Information Governance Processes and Technology. Prior to forming Triality LLC, Pam was a Senior Director and Consulting Practice Group Leader of an International eDiscovery and Information Governance consulting practice for more than ten years, working at Entrusted Advisors, Epiq Systems and Hildebrandt Baker Robbins. Before joining Hildebrandt Baker Robbins, Pam spent ten years at Shook, Hardy & Bacon as the Administrative Director of the International Products Liability Division where she managed a multitude of litigation support projects and teams worldwide. Pam was also the Executive Director at two mid-size law firms where she was responsible for all aspect of firm and practice management. Pam has more than 25 years of experience in litigation and law firm management. Pam’s clients have included many Fortune 500 corporate law departments and many of the AmLaw 100 law firms.