Pamela Eichler Email & Phone Number

United States

Sutton, Massachusetts, United States

Massachusetts, United States

Providence, Rhode Island Area

• Identified system gaps within the sales reporting tools, determined the root cause and suggested the system changes required to rectify.
• Established new monthly Sales Agency Reports for management with accurate bookings and sales per sales agency. Reduction in manual efforts to compile such reports has reduced dramatically.
• Responsible for managing EDI key accounts such as Amazon, Dillard's BB&B, as well as FAO Schwarz and brick and mortars.
• Demand planning and forecasting… Show more
• Demand planning and forecasting for all key accounts, including analysis for consignment customers.
• Oversaw and managed two new business units, Fashion Clothing Line and Fashion Plush Line.

Worcester, Massachusetts

• Facilitated regular planning meetings with stakeholders and Management, capturing the business requests for system enhancements. Provided ROM, schedule of development and implementation.
• Established the yearly IT demand portfolio, budget and forecast, monitored and provided monthly updates to Management; maintained year end results consistently within budget and on time.
• Investigated and identified operational improvement opportunities, researched and reported justification… Show more Facilitated regular planning meetings with stakeholders and Management, capturing the business.
• Investigated and identified operational improvement opportunities, researched and reported justification savings for proposed system configuration changes, provided post implementation business impact cost savings.
• Collaborated with internal key users in the migration and implementation of SAP Mozard.
• Developed and maintained all training materials for project management, logistics and shipping; conducted training sessions for all business areas.

Worcester, MA. USA

• Partnered with Vice President of Project Management on all aspects of project contract requirements; drove and monitored customer demands, executed daily and weekly reviews and monitored on time shipping.
• Dispatched Engineering, Manufacturing and Purchasing demands, scheduled distribution of shipping stages meeting project deadlines, reducing delays with Long Rolling Mill start up.
• Prepared customer visits for training and meetings, including letter of invitations… Show more Partnered with Vice President of Project Management on all aspects of project contract requirements; drove and monitored.
• Prepared customer visits for training and meetings, including letter of invitations, transportation, and lodging. Show less

• Provided and tracked potential opportunities by customer, pushing sales opportunities with the Sales and Marketing business areas, while meeting customer lead times and within budget.
• Maintained a $3.2 Million 12 month rolling forecast for Kitchen and Home Business Units.
• Conducted weekly forecast reviews, identifying gaps and suggesting solutions to close gaps.
• Tracked, approved/denied all forecast change requests, providing financial projections for the… Show more Provided and tracked potential opportunities by customer, pushing sales opportunities with the Sales and.
• Tracked, approved/denied all forecast change requests, providing financial projections for the Executive Financial meetings throughout management process.
• Incorporated all departmental managers into customer monthly team meetings which reducing follow-up time. Show less

• Managed and took accountability for establishing, analyzing forecast requirements for all customers. Utilizing store level POS data, identified low in stocks, trends, sales decreases/increases, researched and suggested.
• Provided weekly Executive POS reports detailing changes current year vs. prior year with summaries and suggestions to maximize sales.
• Monthly reviews of customer forecasts against bookings/on hand inventory, identified availability… Show more Managed and took accountability for establishing, analyzing forecast requirements for all customers..
• Monthly reviews of customer forecasts against bookings/on hand inventory, identified availability issues and worked with supply chain for resolution in order to meet customer expectations. Focused on ad rotation in.
• Implemented and developed Point of Sale (POS) reporting and analysis tools which resulted in setting the benchmark for the rest of the department. Show less

• Led and managed order to cash for national retailer accounts, resulting in on time shipping and fill rates, reduced charge backs. Top accounts included K-Mart, Sears, Meijer, Walgreen’s, Office Depot, Staples..
• Facilitated customer team meetings, provided all required reports, follow-up with open issues & completing with writing… Show more
• Facilitated customer team meetings, provided all required reports, follow-up with open issues & completing with writing meeting minutes. Incorporated all departmental managers into monthly team meetings that reduced.

• Accountable for key accounts, overseeing $20.4 million in orders for 2001, worked closely with customer contacts, sales force, corporate office, and internal departments to restore on time delivery, pricing issues.
• Collaberated with corporate office in Austria to re-work factory schedule, expedited containers with tracking and advised respective customer's and internal teams.

• Responsible for OEM and Key accounts, oversaw $2.8 million in orders for year 2000, meeting customer specifications, contract requirements and pricing.
• Responded to incoming product incident reports and followed through with solutions.
• Worked closely with Planning, Production & shipping to meet customer’s specific needs, and meeting company daily deadlines.
• Assured customers through company merges, acquisitions, computer upgrades, and phone system changes.