Pam Johnston

Pam Johnston Email and Phone Number

Vacation Advisor One at Disney Vacation Club @ Disney Vacation Club
Pam Johnston's Location
Davenport, Florida, United States, United States
Pam Johnston's Contact Details

Pam Johnston work email

Pam Johnston personal email

n/a
About Pam Johnston

Experienced Office Manager with a demonstrated history of working in the health wellness and fitness industry. Skilled in Event Management, Cashiering, Siebel, Leisure Industry, and Leadership. Strong administrative professional graduated from Riverview Gardens High School.

Pam Johnston's Current Company Details
Disney Vacation Club

Disney Vacation Club

View
Vacation Advisor One at Disney Vacation Club
Employees:
550
Pam Johnston Work Experience Details
  • Disney Vacation Club
    Vacation Advisor One
    Disney Vacation Club Jul 2019 - Present
    Celebration, Fl
    I assist members with a variety of questions and requests. I book and modify their vacations and assist with dining, recreation and ticketing needs. I also guide the member through the maze of "use years" and types of points they own. The work is completed in many different software applications and with great care and compassion with each member. This is an extremely high volume, fast paced, multi-tasking role in which I greet each member with enthusiasm and a willingness to assist and address all situations meeting and exceeding the members needs.
  • Walt Disney World
    Concierge Hostess
    Walt Disney World May 2018 - Jul 2019
    Lake Buena Vista, Fl
    Enthusiastically greet guests and welcome them to our resort. Perform all steps of proper check in/out observing strict confidentiality. Perform itinerary planning for our guests vacations to include ticketing, reservations for exquisite table service restaurants and dinner shows, recreational activities as well as off property locations. Assisting in guest recovery as situations arise, cash in/out daily for shift following all cash handling procedures. Making magic!
  • Walt Disney World
    Itinerary Planning Agent
    Walt Disney World Nov 2017 - Jul 2019
    Orlando, Florida
    I enthusiastically assist our guests in creating the vacation of their dreams. I find the right activities, dining and recreational opportunities while meeting goals in a timely and efficient manner. My guests will go home with magical memories for a lifetime.
  • Agility Global Health Solutions - Excel Sports And Physical Therapy
    Office Manager
    Agility Global Health Solutions - Excel Sports And Physical Therapy Jul 2015 - Oct 2017
    O'Fallon, Mo
    I oversee the daily operation of my clinic and supervise staff. I ensure we have proper coverage of schedules to meet patient needs. Scheduling patients, setting up care plans and meeting all insurance and legal guidelines for patient care. I calculate all monies collected and complete statistical reports, daily, weekly and monthly. Billing, coding and claims processing are a new addition to the job. I welcome all patients and visitors to our clinic and make it a warm and caring environment conducive to healing.
  • Missouri State Highway Patrol
    Clerk Typist
    Missouri State Highway Patrol Feb 2015 - Jul 2015
    Weldon Spring, Mo
    I completed all accident reports in the state of Missouri coming in from Troop C and assisting with other Troops as needed. It was an exceedingly high volume public relations position assisting citizens, attorneys, insurance companies and other law enforcement agencies. I resolved any delays in processing by partnering with the Troopers and General Headquarters. I utilized a confidential tracking system for tracking payments.
  • Ft. Zumwalt School District
    Middle School Office Clerk
    Ft. Zumwalt School District Jul 2014 - Feb 2015
    St. Peters, Mo
    Assist students and staff with daily needs, attendance, data entry to ensure all parent contact information is current, general office, answer multi line phone system and route calls accordingly, use PA system, track all extracurricular activities and use of activity bus, adhere to all security protocol established by district.
  • Walt Disney World
    Concierge Hostess
    Walt Disney World Nov 2012 - Jun 2014
    Contemporary Resort
    I was on the opening team for Disney's Art of Animation Resort and then moved over to Disney's Contemporary Resort. My responsibilities were itinerary planning, ticket sales, dining and recreation reservations. Solving billing issues, meeting guests requests and providing guest service recovery as needed. Utilize proper cash handling standards, enthusiastically greeting each guest and observing strict confidentiality. Providing a seamless vacation with superior guest service skills. I have also been part of the Club Level Concierge Team providing a more personal touch to their stay and Convention Concierge. Assisting our convention guests with all the above while understanding their needs in a business sense not vacation.
  • Walt Disney World
    Receptionist
    Walt Disney World Jan 2012 - Nov 2012
    Answer phones, greet and welcome visitors to the Golden Oak Community. Set appointments for tours, check id's and have proper paperwork filled out. Filing, faxing, copying, maintaining displays properly and keeping reception neat and tidy. Maintain strict confidentiality in this exclusive, multi million dollar community on Walt Disney World Property. Partner with Guest Relations, event managers and security as needed. Run weekly reports for marketing department.
  • Walt Disney World
    Concierge Hostess - Club, Lobby And Convention
    Walt Disney World Aug 2011 - Jan 2012
    Disney'S Contemporary Resort
    Enthusiastically greet guests and welcome them to our resort. Perform all steps of proper check in/out observing strict confidentiality. Performed itinerary planning for our guests vacations to include ticketing, reservations for exquisite table service restaurants and dinner shows, recreational activities as well as off property locations. Assisting in guest recovery as situations arise, cash in/out daily for shift following all cash handling procedures. Making magic!
  • Walt Disney World
    Research Specialist
    Walt Disney World Nov 2010 - Aug 2011
    Theme Parks At Walt Disney World
    gather data from guests in a timely manner. Downloaded info in real time. Affected all lines of business. Always met daily quotas
  • Walt Disney World
    Piratemaster
    Walt Disney World Jun 2009 - Apr 2010
    Orlando, Florida
    I was on the opening team for The Pirates League, a completely new venue in Magic Kingdom at Walt Disney World. My role was transforming guests of ages 3 and up into pirates. This was done through makeup and story telling. Telling pirate stories and legends during the process and teaching our new "recruit" how to be a pirate. At the end we recited the pirate oath together. There was extensive training in makeup, entertainment, media and safety. The opening team of The Pirates League was so successful it rolled out in Disneyland and on Disney Cruise Lines. I was honored to be a part of this.

Pam Johnston Skills

Data Entry Office Administration Office Management Outlook Administrative Assistants Administrative Support Customer Service Leadership Facebook Training Microsoft Office Typing Cashiering Guest Service Vacation Planning Merchantainment Ability To Transform Guests Into Pirates Siebel Event Management Casual Buyer Medical Coding Medical Billing Social Media

Pam Johnston Education Details

  • Riverview Gardens High School
    Riverview Gardens High School
  • Riverview Gardens High School
    Riverview Gardens High School
    Diploma

Frequently Asked Questions about Pam Johnston

What company does Pam Johnston work for?

Pam Johnston works for Disney Vacation Club

What is Pam Johnston's role at the current company?

Pam Johnston's current role is Vacation Advisor One at Disney Vacation Club.

What is Pam Johnston's email address?

Pam Johnston's email address is pa****@****ney.com

What schools did Pam Johnston attend?

Pam Johnston attended Riverview Gardens High School, Riverview Gardens High School.

What are some of Pam Johnston's interests?

Pam Johnston has interest in Bird Watching, Bible Study And All Things Disney, My Interests Are Hiking With My Family, I Love To Read Historical Fiction.

What skills is Pam Johnston known for?

Pam Johnston has skills like Data Entry, Office Administration, Office Management, Outlook, Administrative Assistants, Administrative Support, Customer Service, Leadership, Facebook, Training, Microsoft Office, Typing.

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