Pamela Ostrowski Email & Phone Number

Deerfield, Illinois

• Supervised credit team responsible for reviewing credit applications and establishing new accounts, ensuring accurate assessment of credit worthiness and adherence to company policies. Provided training and mentoring to team on best practices for credit evaluation and account management. Coached team in attaining quarterly goals by providing guidance and eliciting feedback.• Led credit team responsible for drop ship tax compliance, ensuring they understood individual state requirements. Assisted in resolving issues and provided best practices and corrective measures to avoid future discrepancies. Encouraged feedback and suggestions for process improvements.Assisted with testing system upgrades for Vertex System. Collected data and organized crucial A/R reports for senior management, including: monthly summary of A/R results, monthly bad debt, bankruptcies, write-offs and accounting journals, weekly payment and aging schedules. Worked with internal and external auditors to ensure adherence to process and policy, and consistent data integrity. Oversaw yearly tax audit for resale tax certificates with 100% compliancy. Selected for Project Best team and assisted in the implementation of a major company rebranding initiative. Developed a new resale certificate reflecting the company’s rebranded name and successfully coordinated the upload of 8,000 updated certificates to the Vertex platform. Collected, analyzed and prepared accounts receivable data for an asset-backed securitization report submitted monthly to the company’s Treasury department. Ensured accuracy and compliance with bank financial regulations.

Des Plaines, Illinois

• Managed credit team member responsible for collection of resale certificates loaded to the Avalara Tax system. Handled tax-related issues involving drop ship orders, resulting in improved customer satisfaction. Responsible for completing annual tax audits for individual states.• Managed credit department support staff, promoted teamwork, and established clear and aligned goals.Partnered with tax department and IT for drop ship sales tax project, successfully eliminating over $2M per year in California drop shipment tax. Contributed as a team member in the SAP implementation project for Credit & Collections, collaborating with cross-functional teams to ensure a smooth transition to the new system. Worked with Sarbanes-Oxley team in collecting and testing data for three areas of business while also providing remediation where necessary.