Pamela Pugh Email and Phone Number

I work in this call center located in the SE works building upstairs. We do several different calls for different campaigns. We call for credit card insurance and all kinds of insurance we try and get people to get. We are required to get a certain number of leads per hour. I like it alot and am glad I have a job in this economy.

The making of a high volume of phone calls using a computer,headset and auto dialer to get prospective respondants to participate in telephone surveys. It was a very high volume call center with various different types of consumer projects.Company moved to Little Rock Arkansas and laid off 200 people to get cheaper wages in September 2009. The head of MSI told us that all call centers were getting outsourced overseas.In 2007 MSI made almost $70 million dollars. Would like another job working in a call center/Market Research company that is not going to lay its employees off by outsourcing and getting cheaper wages in another country or city. Did the research and found out they got workers in another city for $6.20 an hour and were able to get around the minimum wage requirement because the city they moved to had no minimum wage law.

Responsible for the dialing of respondants using a computer and a auto-dialer to try and persuade them to do telephone surveys. Company went out of business in Spring 2009 saying that call centers were all getting outsourced permanantly and that they could not afford to pay us going wages in Oregon if they could get it cheaper in another country or area.

The setting of appointments at a very busy call center in Beaverton Oregon where we set appointments for salesmen to sell credit card machines to businesses. The sales quota they required was too high (32 sales a week) and the company April 2009 went out of business.

The dialing of consumers who have businesses using an auto dialer to persuade them to purchase advertising in a guide that sits on top of the table at restuarants that customers look at while waiting for their food.

The making of a high volume of telephone calls to prospective respondants for telephone surveys and the updating of those responses into a computer dialing system.The company laid me off after the research assignment ended.

The making of a high volume of telephone calls to prospective customers to sell auto glass. The company used an auto-dialer to generate customers. Now due to the National No Call list company has very few telemarketers and company struggling to stay in business.

The making of a high volume of telephone calls to prospective customers to sell credit cards and credit card services.

The taking of inbound customer service calls for General Motors customers regarding thier warranty issues on their new cars.

The making and taking of a high volume of telephone calls using an auto dialer and computer dialing system to get consumers to upgrade their Verizon cellular phone services and accounts.

The making of a high volume of outbound telephone calls to get residential customers interested in purchasing a home security system.

This was a position in which we called consumers at home to get consumers to purchase funeral and burial products.

The making of a high volume of telephone calls to get prospective respondants to do telephone surveys. The company used an auto dialer to generate its lists of people to call for surveys.

Responsible for the taking of inbound customer service calls for Wells Fargo Bank regarding their bank accounts. We also took calls regarding their loan accounts and payments that did not pull right out of their checking accounts. We handled many different types of banking problems and took calls for their Advance Line.

The making of a high volume of telephone calls using an auto-dialer and some paper sample doing political polls and consumer polls and entering their responses into a computer dialing system.

The taking of inbound customer service calls to help cable customers order,change,and upgrade their cable services as well as making some oubound sales calls. Also date entry of information into a computer as well.

Working in a very busy lockbox deparement opening payments and processing of payments for US BANK.

The making of a high volume of outbound phone calls using an auto dialer to prospective respondants and the entering of their responses into a computer dialing system.

The data entry and scanning of signature cards for the bank into a computer system and the taking of minor customer service calls. I scanned 600-700 cards a day and processed thousands of checks a day. Also took minor customer service calls from FMA account holders and the company was located in Medford Massachusetts.