Pamela Ray

Pamela Ray Email and Phone Number

dallas, texas, united states
Pamela Ray's Location
Plano, Texas, United States, United States
Pamela Ray's Contact Details

Pamela Ray personal email

Pamela Ray phone numbers

About Pamela Ray

Customer Services and experiences Expert. More than 15 years corporate team building, customer service and operations. Member of the Global Operations Leadership and Development team. Worked with teams of 15-150 in training, leading operations and customer service training. Building strong internal and external relationships for dozens of clients.Experience in mortgage, insurance, pharma, document management, and training.

Pamela Ray's Current Company Details
MyAMC - Your Nationwide Valuation Services Company

Myamc - Your Nationwide Valuation Services Company

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Operations Manager
dallas, texas, united states
Website:
myamc.com
Employees:
31
Pamela Ray Work Experience Details
  • Myamc - Your Nationwide Valuation Services Company
    Operations Manager
    Myamc - Your Nationwide Valuation Services Company Dec 2021 - Present
    Addison, Texas, United States
  • Supreme Lending
    Process Development Associate
    Supreme Lending Apr 2021 - Jan 2022
    United States
  • Nothing But Healthcare
    Consultant
    Nothing But Healthcare Sep 2019 - Feb 2021
    United States
    health insurance advisor and customer service expert.
  • Genpact
    Manager Of Operations
    Genpact May 2010 - Aug 2019
    Richardson, Texas
  • Genpact
    Operations Manager
    Genpact May 2010 - Aug 2019
    Dallas, Texas, United States
    Oversaw multiple client teams with indirect and direct reports totaling 15-150. Trained leadership courses and best customer service practices.Handled call and email center for Insurance for Walgreen employeesTransitioned new business to off campus locations
  • Genpact
    Imaging Document Management Mgr
    Genpact May 2010 - Sep 2017
    Danville, Illinois
    Currently oversee document imaging for 5 global companies ranging in mortgages to accounts payables and pharmaceuticals. Over 600 thousand pages per month run through our center. I am single point of contact for operations, Front line manager and subject matter expert for Document management in the US fro Genpact.
  • Walgreens
    Utilities Accounts Payables Assistant Manager
    Walgreens Mar 2004 - May 2010
    Over see a staff of 15 employees who processed all utility invoices for all Walgreen stores and locations. Worked to ensure shut offs were avoided. Also handled all rebate collections for new store constructions bringing in over 1 million in revenue annually.
  • Cellular One Of East Central Il
    Customer Service Call Center Manager
    Cellular One Of East Central Il Jan 1998 - Mar 2004
    Managed a staff of 20 call center associates who answered customer calls for 50 thousand customers Ensured quality and made sure quantity was met. Worked with management team to make sure the runnings of the business were without fail.

Pamela Ray Skills

Insurance Utility Billing Customer Service Management Customer Service Training Customer Service Operations Call Centers Document Management Document Imaging Accounts Payable Employee Training Six Sigma Lean Thinking Lean Tools Green Belt

Pamela Ray Education Details

Frequently Asked Questions about Pamela Ray

What company does Pamela Ray work for?

Pamela Ray works for Myamc - Your Nationwide Valuation Services Company

What is Pamela Ray's role at the current company?

Pamela Ray's current role is Operations Manager.

What is Pamela Ray's email address?

Pamela Ray's email address is pj****@****ail.com

What is Pamela Ray's direct phone number?

Pamela Ray's direct phone number is +126232*****

What schools did Pamela Ray attend?

Pamela Ray attended Illinois State University, Aurora Central Catholic Hs.

What skills is Pamela Ray known for?

Pamela Ray has skills like Insurance, Utility Billing, Customer Service Management, Customer Service Training, Customer Service Operations, Call Centers, Document Management, Document Imaging, Accounts Payable, Employee Training, Six Sigma, Lean Thinking.

Who are Pamela Ray's colleagues?

Pamela Ray's colleagues are Joni Bingham, John Hastings, Ellen Mayers, Kayla Garza, Priscilla Meza, Laurie E. Egan, Starla Mccoy.

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