Pamela Smith Email and Phone Number
Pamela Smith work email
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Pamela Smith personal email
I am an experienced HR professional who is passionate in leading operational teams to deliver an innovative, customer centric service underpinned by technology solutions. I am a versatile, highly adaptable results orientated leader with: • Strong leadership skills with a passion for motivating and developing people and creating an open and honest working environment • A focus on our customer and thrive on developing and maintaining strong relationships with internal customers at all levels and external customers. • A track record of service delivery in an HR shared service environment and transforming ways of working through continuous improvements I am also an ambassador for change with the ability to identify, analyse and solve problems and take the appropriate follow up action
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Head Of People And PerformanceEdinburgh Napier UniversityUnited Kingdom
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Head Of People And PerformanceEdinburgh Napier University Jun 2023 - PresentEdinburgh, Scotland, United KingdomLeading a great team focused on:• People Operations - our core operational services, supporting directly to colleagues and line mangers through an ‘employee’s lifecyle’ with the university• Change and Continuous Improvement – enhancing our people team systems, delivering continuous improvement, and generating credible and value adding MI to inform the wider People team initiatives and interventions. • Talent Acquisition and Development –taking a holistic view of talent by bringing together our talent acquisition and development teams to consider talent as a whole. • People Partnering –to support schools and professional services areas to drive a high-performance culture and to support aligned areas to achieve their strategic objectives.
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Interim Head Of Hr OperationsEdinburgh Napier University May 2022 - Jul 2023Edinburgh, Scotland, United Kingdom
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Human Resources Operations ManagerAbrdn May 2021 - Apr 2022Edinburgh, Scotland, United KingdomReporting to Global Head of HR Operations I am accountable for the delivery of people processes, services and advice across the core employee lifecycle and specialist people related services. -
Group Head Of Hr OperationsPhoenix Group Sep 2018 - May 2021Edinburgh, United KingdomReporting to the HR Director I am accountable, for a team of 9 direct reports and 40 indirect reports , for the delivery of our core HR services across the following disciplines: Employee Lifecycle Administration, Pay and Benefits, HR Advisory Helpline , HR Risk and Governance, Data and MI as well as management of the HR Portfolio and operational management and ongoing development of our HR Oracle HCM technology -
Head Of People OperationsStandard Life Aberdeen Feb 2011 - Sep 2018Edinburgh, United KingdomReporting to the HR Director I was accountable for the delivery of our core HR services across the following disciplines: Employee Lifecycle Administration, Pay and Benefit (via a blended delivery model if in house and 3rd party providers), HR Advisory Helpline, Data and MI as well as the on gong management and development of our HR technology solution (Oracle HCM)
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Employee Lifecycle ManagerScottish Power Oct 2007 - Jan 2011Glasgow, Scotland, United KingdomReporting to Head of HR Shared Services I was accountable for embedding the new HR Technology and Shared Services model to deliver core HR services across the following disciplines: Employee Lifecycle Administration and Pay and Benefits -
Hr Transformation ManagerScottish Power Oct 2004 - Oct 2007Glasgow, Scotland, United KingdomReporting to HR Transformation Director I was workstream lead on strategic business project to implement the Oracle and my key achievements were: • Development of business requirements for core HR data and following through design, testing and implementation • Successful transfer of the payroll solution from one technology solution to the Oracle solution and the transfer of the team from Finance to HR, • Design of the Employee Lifecycle operating model, incorporating skill requirements and number of FTEs to deliver against the new model and technology
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People And Culture Shared Services Team ManagerClydesdale Bank Jan 2002 - Oct 2004Glasgow, Scotland, United Kingdom•Reporting to Head of People and Culture Shared Services I was accountable for the delivery core HR services across the following disciplines: Employee Lifecycle Administration, Recruitment Administration and Payroll I was also responsible for managing the relationship and service delivery of the 3rd party payroll provider -
Human Resources AdvisorScottishpower Aug 2001 - Dec 2001Glasgow, Scotland, United KingdomLed a change programme within the HR Function in the Customer Service Division to implement improvements to the HR administration service. I developed a set of service standards, service level agreements and a framework to ensure processes and procedures are maintained, and continually reviewed.
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Hr Administration Payroll Team ManagerPrudential Plc Jun 1991 - Jun 2001Stirling, Scotland, United KingdomTeam leader of HR administration and Payroll Team -
Finance AdministratorPrudential Plc Jun 1984 - Jun 1991Stirling, Scotland, United KingdomAccounts Payable assistant and was promoted to Senior Administrator in the tax Team
Pamela Smith Skills
Pamela Smith Education Details
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Kirkintilloch High School
Frequently Asked Questions about Pamela Smith
What company does Pamela Smith work for?
Pamela Smith works for Edinburgh Napier University
What is Pamela Smith's role at the current company?
Pamela Smith's current role is Head of People and Performance.
What is Pamela Smith's email address?
Pamela Smith's email address is pa****@****ife.com
What schools did Pamela Smith attend?
Pamela Smith attended Kirkintilloch High School.
What skills is Pamela Smith known for?
Pamela Smith has skills like Human Resources, Hr Consulting, Management, Business Process Improvement, Performance Management, Hr Transformation, Leadership, Project Delivery, Service Delivery, Employee Benefits, Payroll, Talent Management.
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