Pamela Banko Email & Phone Number

Zagreb, Croatia

• Leading L&D team responsible for ~5000 employees in more than 130 locations across Croatia including HQ, logistics, productions and shop employees
• Annual planning and budgeting
• Internal and external educations, internal trainers
• Internal academy with multiple programs
• Mentorship programs
• Digital learning environment

Zagreb

• Organizing and coordinating internal and external educations
• Coordinating and training internal trainers team
• Internal academy manager
• Coordination multiple mentorship programs
• Project manager for the implementation of a new IT education system (TOTARA)
• Change management within the organisation, adapting to digital ways of working

Zagreb

• Full scope Recruitment, Employer Branding & Onboarding for Croatia, Slovenia & Austria
• Recruited managerial, specialist and entry level positions in 3 markets
• Conducted competency based interviews and assessment centers
• Coordinated certification for Top Employer & CEP (Employer Partner / Poslodavac Partner)
• Certified in SHL and OPQ tests by CEB - pre-selection and selection tests
• Trained managers and senior specialists on recruitment skills and onboarding practices

Zagreb, Croatia

• Executive sourcing in the region (multiple countries), with focus on board member, higher strategical and managerial positions
• Recruiter - conducting competency based interviews
• Creating client reports based on interviews
• Outplacement projects and reference checks
• Working for a wide scope of industries as FMCG, Retail, Pharma, Distribution, Production, Banking, Telecommunication, etc.
• Talent Advisor to clients, close collaboration with HR Directors/ Managers, Recruiters and Line Managers

Opatija, Croatia

• Responsible for sales results of all Croatian hotels in the group (3 at Opatija, 1 at Mali Lošinj)
• Working with touristic agencies at German, Austrian and former Yugoslavian market
• Contracting, pricing, creating packages
• Annual business planning and budgeting
• Country lead for social media
• Quality Ambassador for all Croatian hotels- responsible for guest satisfaction and complaint management

Opatija

Rijeka, Croatia

• Creating and executing company's digital marketing strategy
• Maintaining social networks: LinkedIn, Xing, Facebook fan page, Twitter, Pinterest
• Creating and implementing concept of web page re-design in cooperation with marketing agency
• Market research and competition analyses

Rijeka, Primorje-Gorski, Croatia

• AIESEC is the biggest youth-run organization worldwide. July 2011 – July 2012National Conference Management Director
• Coordinating the organization of 4 national conferences (~400 participants)
• Coordinating Project Managers and Agenda Managers in different cities
• Facilitated on local, national and international conferences in 3 languages, audiences from 5-200 peopleJun 2010 – May 2011Head of Local Office
• Led a Local Committee of 60 active members an Executive Board of 6 Vice Presidents; local budget responsible, supervising 8 projects
• Mentoring and coaching team members

Frankfurt Am Main Area, Germany

• Market research and competition analyses
• Establishing partnerships with small and medium- sized enterprises and wholesalers, client acquisition in 6 countries
• Ensuring consistent revenue growth in newly acquired markets
• Coordinating shipment and delivery with logistics department

Master’S Degree, Management

Bachelor'S Degree, Finance And Banking

High School Graduate