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Pamela Bourgault Email & Phone Number
CX Operations Analyst
at
Ridestore
1 work email found
@ridestore.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CX Operations Analyst
Location
Québec, Quebec, Canada
Company size
Who is Pamela Bourgault? Overview
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Quick answer
Pamela Bourgault is listed as CX Operations Analyst at Ridestore, a company with 105 employees, based in Québec, Quebec, Canada. AeroLeads shows a work email signal at ridestore.com and a matched LinkedIn profile for Pamela Bourgault.
Pamela Bourgault previously worked as CX Efficiency & Scheduling at Ridestore and CX Team Lead - English, North America at Ridestore. Pamela Bourgault holds Bachelor'S Degree, Marketing from Université Laval.
Company email context
Email format at Ridestore
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*@ridestore.com
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Profile bio
About Pamela Bourgault
Pamela Bourgault is a CX Operations Analyst at Ridestore. She possess expertise in business, sales, customer satisfaction, marketing, communication and 5 more skills. Colleagues describe her as "J'ai travaillé avec Pam au sein de l'équipe de marketing chez DashThis et je peux dire en toute confiance que c’est une véritable joueuse d'équipe. Elle a un très bon souci du détail et une solide éthique de travail. La polyvalence de Pam était particulièrement appréciée, car elle s'est bien adaptée aux diverses tâches et responsabilités. Elle a toujours maintenu une attitude positive, ce qui a contribué à créer un environnement d'équipe très agréable. Elle toujours fait attention aux détails ce qui résultait toujours en un travail de qualité. Les contributions de Pam ont été précieuses pour notre équipe, et je crois que sa capacité d'adaptation et ses compétences feraient d'elle un solide ajout à n'importe quelle équipe." and "Pam joined Ridestore 2019 with the scope to communicate and support our customers, and was a part of the team when Dopesnow was launched in North America 2020,. She showed ambition by her strong work ethic and desire to deliver, and her performance lead to a team lead role for our North American English speaking team. As the NA team rapidly grew from 10 of 35+ individuals, this wasn’t an easy mission and but a mission that she accomplished with solid customer ratings. Based on operational need and initiative during 2022, she took on an operational role focused on making sure our team has the needed capacity to produce the desired quality. Pam has shown a broad toolbox throughout her time at Ridestore in both leading teams and being an operational specialist, and I consider her a force any team would be happy to have onboard."
Listed skills include Business, Sales, Customer Satisfaction, Marketing, and 6 others.
Current workplace
Pamela Bourgault's current company
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Ridestore
9 roles
Pamela Bourgault work experience
A career timeline built from the work history available for this profile.
Cx Efficiency & Scheduling
Current
Mar 2022 - Present
Cx Team Lead - English, North America
Responsible for creating an inspiring team environment with an open communication culture. Hired, trained, and coached 35+ individuals across North America. Oversaw day-to-day operations. Monitored team performance and metrics. Organized and executed team-building activities. Assisted in the development and deployment of lean projects.
Mar 2020 - Mar 2022
Cx Specialist - French, North America And Europe
Responded to customer queries in a timely and effective manner via email or chat applications. Identified customer needs and took proactive steps to maintain positive experiences. Reported recurring issues to relevant departments to ensure a positive customer online journey. Maintained well-rounded product knowledge. Assisted in translating English SEO.
Sep 2019 - Mar 2020
Digital Marketing Specialist & Ux Writer
Assisted in the intake, planning, and execution of a range of digital marketing initiatives with internal teams, including but not limited to, link-building schemes, social media publications, content production, and email marketing. Analyzed, reviewed, and implemented changes to the website for search engine optimization to maximize traffic and improve.
Apr 2019 - Feb 2020
Technical Expert
Maintained an in-depth understanding of systematic troubleshooting for MacOS and iOS, while delivering memorable and informative technical support/service at the Genius Bar. Provided business support for business customers. Served as a mentor for facilitating training and on-boarding of new technical specialists. Performed repairs on all iOS devices.
Aug 2018 - Apr 2019
Technical Specialist
Proactively maintained a well-rounded knowledge of all Apple products. Regularly rotated through different technical specialities to ensure a high satisfactory customer service. Maintained composure and customer focus while troubleshooting and resolving technical issues. Reassured customers when delivering product diagnoses and solutions to ensure customer.
Jul 2016 - Aug 2018
Marketing Specialist
Developed key elements for OPTEL Healthcare’s marketing strategy. Organized and participated in calls with customers, potential partners, and governmental authorities/organizations in both Europe and Canada. Analyzed potential markets for business development and identified key industry stakeholders. Created OPTEL Healthcare’s CRM database with identified.
Jul 2017 - Jan 2018
Sales Representative
Generated sales of wireless products and services. Maintained a high-level of customer service and support while responding to customer needs. Ensured accuracy in all transactions, inventory, and internal procedures. Trained new employees. Maintained a high-level of product knowledge.
Nov 2011 - Jul 2016
Team & coworkers
Colleagues at Ridestore
Other employees you can reach at ridestore.com. View company contacts for 105 employees →
DW
Desitha Weligepola
Colleague at RidestoreStockholm, Stockholm County, Sweden, Sweden
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LH
Lina Herz
Colleague at RidestoreGreater Helsingborg Metropolitan Area, Sweden
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MH
Max H.
Colleague at RidestoreInnsbruck, Tyrol, Austria, Austria
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CF
Charlotte Faulkner
Colleague at RidestoreValencia, Valencian Community, Spain, Spain
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RC
Ryan Clarke
Colleague at RidestoreEast Grinstead, England, United Kingdom, United Kingdom
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JK
Julia Karlsson
Colleague at RidestoreGamlestaden, Västra Götaland County, Sweden, Sweden
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LE
Lukas Edblom
Colleague at RidestoreJönköping, Jönköping County, Sweden, Sweden
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EB
Eva Bjelkengren
Colleague at RidestoreUnited States, United States
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HS
Hanna Stivén
Colleague at RidestoreTäby, Stockholm County, Sweden, Sweden
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AS
Andrey Smirnov
Colleague at RidestoreIzhevsk, Udmurtia, Russia, Russian Federation
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Desitha Weligepola
Colleague at RidestoreStockholm, Stockholm County, Sweden, Sweden
View →
LH
Lina Herz
Colleague at RidestoreGreater Helsingborg Metropolitan Area, Sweden
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MH
Max H.
Colleague at RidestoreInnsbruck, Tyrol, Austria, Austria
View →
CF
Charlotte Faulkner
Colleague at RidestoreValencia, Valencian Community, Spain, Spain
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RC
Ryan Clarke
Colleague at RidestoreEast Grinstead, England, United Kingdom, United Kingdom
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JK
Julia Karlsson
Colleague at RidestoreGamlestaden, Västra Götaland County, Sweden, Sweden
View →
LE
Lukas Edblom
Colleague at RidestoreJönköping, Jönköping County, Sweden, Sweden
View →
EB
Eva Bjelkengren
Colleague at RidestoreUnited States, United States
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HS
Hanna Stivén
Colleague at RidestoreTäby, Stockholm County, Sweden, Sweden
View →
AS
Andrey Smirnov
Colleague at RidestoreIzhevsk, Udmurtia, Russia, Russian Federation
View →
1 education record
Pamela Bourgault education
FAQ
Frequently asked questions about Pamela Bourgault
Quick answers generated from the profile data available on this page.
What company does Pamela Bourgault work for?
Pamela Bourgault works for Ridestore.
What is Pamela Bourgault's role at Ridestore?
Pamela Bourgault is listed as CX Operations Analyst at Ridestore.
What is Pamela Bourgault's email address?
AeroLeads has found 1 work email signal at @ridestore.com for Pamela Bourgault at Ridestore.
Where is Pamela Bourgault based?
Pamela Bourgault is based in Québec, Quebec, Canada while working with Ridestore.
What companies has Pamela Bourgault worked for?
Pamela Bourgault has worked for Ridestore, Dashthis, Apple, Optel Group, and Rogers Communications.
Who are Pamela Bourgault's colleagues at Ridestore?
Pamela Bourgault's colleagues at Ridestore include Desitha Weligepola, Lina Herz, Max H., Charlotte Faulkner, and Ryan Clarke.
How can I contact Pamela Bourgault?
You can use AeroLeads to view verified contact signals for Pamela Bourgault at Ridestore, including work email, phone, and LinkedIn data when available.
What schools did Pamela Bourgault attend?
Pamela Bourgault holds Bachelor'S Degree, Marketing from Université Laval.
What skills is Pamela Bourgault known for?
Pamela Bourgault is listed with skills including Business, Sales, Customer Satisfaction, Marketing, Communication, Leadership, Teamwork, and Microsoft Office.
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