Job responsibilities include:Overseeing/managing all Benefit Plans for U.S. to include:Administrator for health & welfare programs.Administrator for both qualified (401(k)) and non-qualified (409(a)) retirement plans. Analyzing benefit trends to ensure company is competitive with its offerings and presenting new ideas and plans to Executive team. Negotiating with vendor to ensure competitive rates for services and plans. Working with vendors to ensure materials are accurate and easy to understand. Ensuring communications with employees are proactive, timely and clear. Ensuring compliance with all Federal and Multi State Laws with benefits plans.Managing and mentoring team members within the group.Trainings for HR Managers, benefits team and general employee population.

Responsible for the oversight of company benefits programs and serve as the subject matter expert, including:• supporting, analyzing and implementing new benefits programs and procedures.• supporting key initiatives from the corporate strategy team. • developing strong partnerships with both internal and external customers. • researching, trouble shooting and resolving complex benefits issues for Customer Service Representatives. • working with benefits vendors to ensure plans are administered in compliance with company plan design. • developing and facilitating healthcare education, training and information sessions among employees, Line HR and Customer Service Representatives.

Administration of five national medical plans as well as dental, vision, life, LTD and ancillary products. Direct supervision of four benefits specialists serving 24,000 employees in 100 hospital facilities.· Subject matter expert for resolution of all escalated benefits customer issues from team of benefits specialists ensuring consistency in the plan administration.· Work on plan renewals, plan changes and benefits administration to maintain regulatory compliance.· Content administrator on company internal website to include showcasing employee benefits information and maintaining employee forms – thereby creating a self-service portal catering to the technology-savvy employees.· Revamp annual enrollment communications including designing introductory post cards for home mailings, posters for hospital displays and employee packets setting forth, in an easy-to-read style.· Monthly account management with group benefit vendors. Enabled vendor and customer to track plan performance and closely monitor open issues.· Monitor benefits all company-wide benefits communications ensuring consistency and accuracy.· Coordinator of content for quarterly benefits newsletter enabling the benefits department to showcase topical issues and timely health and wellness information for hospital employees.

Administration of health and welfare benefits including, initially, 40+ medical plans as well as dental, prescription, vision, life, accident, disability, flexible spending, legal, personal umbrella liability, long term care, flexible work arrangements and discount programs.• Vendor and supplier relations including contracts, annual renewals and plan performance.• Annual competitive analysis to ensure benefits and premiums are appropriate and support the business strategy.• Implemented plan design and process improvements, including retiree medical and dental benefits, transitioning from local to national medical plans. • Revamped flexible work arrangement process.• Managed project implementation of new online benefits enrollment to ensure smooth transition from paper enrollments to electronic enrollments - included usability studies, load testing, and coordination with HRIS.• Managed project implementation of annual benefits fairs at practice offices nationwide to include coordination of vendors, facilities and materials.• Oversight of benefits knowledge management information system used by benefits customer service representatives to address employees’ benefits issues.• Ensured regulatory compliance of Summary Plan Descriptions as governed by HIPAA, COBRA and Medicare Part D.• Content Editor of firm's internal website maintaining benefits-related documents, forms and vendor links

Prepared and led bi-weekly training sessions delivering U.S. employee benefits policy updates, refreshers as well as new application rollouts to staff of 30 benefits specialists, team leads and managers via classroom and webcast to include colleagues in both U.S. and Hyderabad, India. • Prepared and delivered grass-roots benefits orientation training to India colleagues.• Conducted monthly quality audits of extended research center's case management system.• Maintained knowledge management system for use by benefits specialists in resolving employee benefits issues.• Received HIPAA Privacy Expert certification for delivery of HIPAA training to all personnel having access to personally identifiable information of Deloitte employees

Supported 20 benefits specialists as mentor, trainer and counselor. Responded to employee/partner inquiries escalated to me because of emergency, unique circumstance or the need for “outside the box” guidance.•Distributed case load to specialists by subject matter to ensure efficient customer service under tight timeframes. •Recruited staff to maintain or increase head count as required during peak times.

Corporate law/wills, trusts and probate/retirement