Pamela Cartwright Email & Phone Number

Bonita Springs, Fl, Us

Kohler, Wisconsin, Us

Menlo Park, Ca, Us

Kohler, Wisconsin, Us

Cork, Ireland, Ie

EPMO Senior Manager, Manage implementation of high priority Tier 1 and C-Suite sponsored Projects and Programs. Projects and Programs include Merger,Acquistions & Divestitures, Cybersecurity, Datacenter Migrations to Cloud. Implementation of projects via Waterfall, Agile and Hybrid methodologies

Menomonee Falls, Wisconsin, Us

Project Manager to migrate in house credit system to First Data (FDR) Largest private-label conversion in history of payments industry at the time. Managed cross functional groups. Managed external vendors and offshore resources. Successfully delivered within aggressive timeline constraints. Managed ETL developers for Informatica for EDW conversion. (41M accounts and over 100Mcustomers). Issue resolution and escalation. Status reporting to senior management. Project Manager to security implementation of Protegrity. Managed vendor and ensured security guidelines and policies were implemented efficiently and seamlessly. Project Manager to an SAS analytics implementation leveraging EDW data.

Milwaukee, Wi, Us

Project management for emerging technologies.

London, London, Gb

Managed and lead the customer support stream for Channel 4's Video on Demand project (VOD). Led a vendor selection process for a call centre, and selection of knowledge management and support application. Worked with Knowledge management application implementation PM to ensure synergy between call center, stakeholder requirements. Develop and track project plan ensure adhering to timelines, deliverables tracking of dependencies, milestones, issues tracking and resolutions and risk mitigation Identified and assigned required resources and identified responsibilities Reviewed deliverables and reported to client and stakeholders, and Programme Manager Tracked hours and team expenses Prepared presentations and reporting for presentations to stakeholders for review Liaised with call centre to develop operating processes to support VOD application.Trained call centre management and staff on sales process, products and operational processesManaged vendor on behalf of Channel 4 VOD project and New Media areasBudget management Developed a communication plan that ensured the infrastructure team and development teams, and call center support teams were aware of peaks that would impact traffic on the servers and call traffic to the call center, such as promotions, programme or movie launches, ads. Particularly Big Brother which created a lot of controversy resulting in a peaked increase in hits.

Burbank, Ca, Us

•Project Manager and team leader in charge of gathering business requirements for development of program quality checking and compliance system. Activities included project planning and resource allocation, issue tracking and resolution. •Designed and automated prioritizing processes for Jetix traffic, library, compliance and QC editors, resulting in reduced manual processes, reduced duplicate keying of information, and minimized margin for error. •Gap Analysis between IBMS application and lotus notes based programme and editing tracking system. •Training of Disney Latin America staff resulting in 98% reduction of support calls.•Trained Jetix staff on Lotus notes based programme and editing tracking system PETS•Part of core team that evaluated Xytech application for Resource Management and Workflow tracking•Spain and Portugal account manager, worked with Spain and Portugal Disney Channel directors on all activities requiring support from WDTV-IS, such as channel launches, Broadcast Master application issues and enhancement requirements, critical support issues. Budget planning for Spain and Portugal IS budgets. Built positive working relationships between channels and IS. •Took initiative to train local IS staff on basic web development techniques in order to save company expense on external training•Gathered requirements for Spain and Portugal for dynamic branding and secondary events.

Implemented Netsuite CRM,ERP and E-Commerce ASP application. Identified business requirements, set up accounts, transfer of legacy data such as accounts, contacts. Business Analysis activities such as business requirements gathering, scope definition, and business process re-Engineering in the Banking, Broadcasting, and Health Services industriesTranslations using Spanish and English as source languages for documents such as advertising scripts, print ads, and brochures.Web development projects using HTML, Frontpage, Macromedia Flash tools. On-Line business development consulting. Risk Management Assessment such as review of controls assurance standards, Travel Plans for NHS For Major UK retailer Tesco set up Programme Management Office (PMO)for programme made up of various IT project streams for RETEK system implementation and integration. Developed policy and procedures for PMO. Ensured PM's were using Prince Methodology. Maintained budgets including forecasting and variance analysis. Set up KPIs. Set up communications procedures to include reporting to Executive management. Set up procurement procedures. Set up document management structure. Developed risk and change management procedures. Updated project plans, and milestones. Project reporting to management and milestones Trained PMO staff

Philadelphia, Pa, Us

Sold advertising spots for major television networks such as MTV, Lifetime, USA Networks.Business to business development strategies. Met pre-established activity and results quotas. Monitor competitive activity and market conditions, providing feedback and suggestions to management regarding new product addition and existing product deletion. Assist customers and prospects in attaining their goals through proper utilization of Company products and services. Training account executives and the development of creative concepts and scripts Budget Reports, prospect records, and execution of contracts.

Paris, France, Fr

For an advertising client performed a project management quality audit ensuring RUP methodology procedures were followed during design and implementation of E-Commerce application. Assessment of audit resulted in $6 million identified potential revenue to be recuperated. For a B2B Construction and Agriculture client performed PMO and communication activities for a Knowledge Management CRM project. Established project management office guidelines and methodology. Developed baseline project plans, Project Quality Plans and Quality Assurance as a guideline for team leads when updating their project plans, established methods and processes for reporting and communication such as status reports, weekly project status meetings, and project newsletter. Ensured quality assurance in project management methods. Ensured all critical tasks, milestones, dependencies and deliverables were being monitored in project plan. Worked with Project Manager on resource planning and reviewing and tracking contracts for outsourced staff. Established and ensured communication plan included communication activities for all stakeholders. Maintained master project file both electronically and manual. Prepared Executive summary reports such as Gantt charts, integrated project plans from all work streams, and status report detailing overall project status on deliverables achieved upcoming deliverables, project costs budget vs. actual, scope change, and issues management. Managed vendor selection process for translation solution to be integrated with CRM application.

Launched and managed B2C E-Commerce company operations and support departments. Built creative web design teams. Developed strategic partnership deals that resulted in increased brand awareness and sales of $26K a month. Managed vendor selection process. Implemented Mercantec E-Commerce software. Designed processes to support customer acquisition and retention. Identified dependencies and triggers that would have impacts on infrastructure. Planned and assigned resources to mitigate risks on infrastructure. Ensured all e-commerce activities that would create impacts such as sale events, increased users, and ads were monitored and communicated to the infrastructure team. Ensured infrastructure team was aware of planned site iterations to plan for downtime risks.

Paris, France, Fr

For a major financial institution, supported two Strategic Projects in the area of Emerging technologies. Facilitated meetings, with key operations and technical staff to build functional specifications and business requirements for back office and front-end integration. Designed, implemented, and managed project website to enable offsite project members to access project assets and view project status snapshots. Ensured both projects adhered to Project management office methodologies and Quality assurance requirements. Prepared and tracked status reports, issue management logs, change management requests. Tracked project tasks, and milestones in Microsoft project. Collected assets such as business requirements, functional specifications, project meeting minutes, project plans and ensured they were up to date according to project timelines. All assets were maintained in Lotus notes database. Facilitated weekly project status meetings. Integrated project information into executive summary reports for upper management including project sponsors and PMs.

Us

Liaison between local operating company (LOC) and corporate headquarters to ensure LOC launch was supported and followed methodologies that maintained the brand integrity of DIRECTV. Managed and tracked launch efforts. Conducted in-country sales training, and train the trainer events that resulted in training of over 13,000 retail locations throughout Latin America. Managed integration of customer support, sales and activation departments with DIRECTV corporate. Managed launch efforts throughout Latin America including major markets Mexico, Brazil, Venezuela, Argentina

New York, Ny, Us

Held various roles, including managing territories and developed strategies to maximize distribution in Latin America that resulted in contracting 25 new accounts in six months. Reported status and budget on assigned territories to management. Surpassed team revenue goal of $3M. Strategized with marketing and advertising to increase image awareness in Latin America. Extensive travel to assigned territories. Business analyst work in a re-engineering project for sales and support teams.

New York, Ny, Us