Pamela Cavazos Email & Phone Number

Austin, Texas, United States

Austin, Texas

• Oversee and maintain a partnership of 3 Texas regions to carry out Coordinated Entry (CE) services.
• Improve the efficiency and effectiveness of CE in the TX Balance of State Continuum of Care (BoS CoC) by providing regional technical assistance, training on the CE process, and maintaining a local CE process, and.
• Support Texas Homeless Network in evaluating the CE system by ensuring compliance and connecting regional feedback to guide CoC policy.

• Assist the Community Shelter and Family Shelter directors in oversight of client services, case management, staff professional development, and collaboration with internal and external programs
• Program management of temporary shelter for 40+ clients experiencing homelessness due to domestic violence at 3 locations across Austin
• Supervise and support train 6 shelter advocates to provide comprehensive client-centered services
• Ensure program compliance through the provision of efficient services and effective case management that follow data reporting and documentation requirements
• Research best practices and remain knowledgeable about developments in the field of advocacy and housing so that staff and clients are aware of available resources

Austin, Texas, United States

• Managed rotational client caseloads, averaging 10 per month through a trauma-informed lens
• Provided comprehensive case management through client assessments, safety planning, and guiding access to services to address health, state benefits, legal counseling, and housing needs
• Maintained a safe shelter environment by de-escalating and responding to crisis situations
• Worked collaboratively with internal and external partners to support the achievement of client goals

Austin, Texas, United States

• Monitored the behavior and activities of children and adolescents in a residential care setting.
• Provided age-appropriate care, model healthy attachment and attunement, provide supervision, advocacy, mentorship, and create felt safety through direct programing and enrichment activities
• Demonstrated ability to manage emotions and preform in high-pressure and crisis situations with calm, care, and unconditional positive regard for youth

Kingsville, Texas, United States

• Assist the Director in all duties relating to the day-to-day operations of the organization
• Coordinate and manage calendar meetings and communications with internal and external partners
• Database and filing system management through regular case report updates