Pamela Chudzik Email & Phone Number

Columbus, IN, US

Washington, DC, US

Product Management MentalHeath First Aid

• Created compelling, highly differentiated campaigns for the “Next Generation Discount Model” project. Analyzed, segmented and sized new market opportunities. Successfully managed the project road map including.
• Implemented B2B omni-channel marketing campaigns- email, direct mail and social media channels-to increase engagement and drive new revenue. Created marketing collateral to recruit and manage new and existing partners.
• Facilitated and streamlined the channel partnership agreement process. Reduced cycle time from 12 months to 30 days.
• Deployed custom analytics and KPIs to measure engagement, redemption and renewals, and fine- tune plans. Specific channel engagement increased by 20%.
• Led project management review sessions with executive team.
• Developed SharePoint site to house project materials and updates

• Led the agile product development and launch of personalized smart digital lockbox App for Physician Assistants to securely manage career information. Successfully managed the product roadmap and backlog to produce a.
• Exceeded annual member sign-up goal when over 500 members joined within two days and climbed to 1500 users within five business days.
• At Annual Conference, presented application to member focus groups to secure feedback on functions and ease of use.
• Extremely positive member feedback: “significantly streamlined human resource and new employment process”, “helped with licensing renewals and prevented lapses in licenses”, “love the one-stop source for all important.

• Provided ongoing Subject Matter Expertise to a boutique executive and career coaching company. Using Infusionsoft and Salesforce CRMs, developed and launched new web-based content library and email marketing campaigns.
• System integration efforts allowed new segmentation of markets, demographics, clients and personas for improved marketing reach.
• Ongoing, targeted marketing campaigns increased engagement by 25% and reached new target markets.

Atlanta, Georgia, US

• Created organizational structure to increase support and customer satisfaction with new Customer Operations, Account Management and Training teams. Hired systems, account management and training personnel, and managed.
• Significantly increased customer satisfaction by re-engineering Salesforce. Developed new fields, reporting, workflows and queues to effectively monitor new account implementation, service level agreements, contract.
• Researched, selected and implemented new web analytics platform, Adobe Omniture, to provide a new service for partners. Increased average website traffic by 30% and optimized search engine (SEO) results.

Approva - CRM conversion to SalesForce The Clearing - Web contentCitibank -Project management and market researchAchieve It - Developed marketing strategy

Chicago, Illinois, US

• Developed a companywide product development strategy focused on supporting $125 million in revenue. Managed business units during two company mergers including customer conversion, development of 40 websites, training.
• Staff management of product development managers and external vendors. Created and implemented new product enhancements for both consumer and business product lines targeting both job seekers and employers. Managed.
• Created order flow for Tribune and CareerBuilder products. Developed product training materials for several companies and managed new product introduction.

Miami, Florida, US

• Created and implemented America’s $40 million marketing acquisition plan. Developed global Postpaid and Prepaid product plan for executive team.
• Managed advertising agency relationships. Developed marketing promotions for customer base to increase calling card usage.
• Managed staff of 5 product marketing managers.

• Group lead on international card systems including implementation strategy for $40 million calling card platform. Led multiple services platform operations team located in Paris for 1 year. Managed operations staff of.
• Developed marketing strategy to penetrate consumer offshore markets including positioning, pricing strategy, and distribution channels. Created product line for Sprint International's offshore at home consumer.
• Achieved and maintained high levels of overall product performance by monitoring both product functionality and product pricing.
• Sold Prepaid card platforms to PTTs in South America, Europe, Middle East and Africa with team of two product managers.

• Developed voice Foncard product design and $40 million business plan. Created and presented voice Foncard strategy to Sprint officers and initiated client work with IBM, Exxon, and the Federal Government.
• Managed 4 company mergers including customer and product acquisition.
• Constructed product design and $20 million business plan for 10333 card access.
• Managed network translation development team. Automated network translations in 3 switches.