Emory Proton Therapy Center – Radiation Oncology- Request and track patient records and prepare charts for review by an Emory clinician- Use EPIC to upload and update medical records and referral statuses- Order and track outside images or specimens as directed by the clinical team- Scan records and images for multi-disciplinary appointments- Call and speak to patients as needed- Review failed faxes within EPIC- Coordinate communication with various departments, including financial counseling and clinical teams- Create and manage a system for the distribution of clinical information to the nurse and clinical team- Meet team goals regarding the number of patient referrals processed in a timely manner- Cross-train and cross-cover coworkers when needed

- Served as an onboarding liaison between Kaleida Health System and new healthcare providers enrolling within the health network. Kaleida Health System consists of 3 hospitals and several clinics located in the Buffalo, NY area- Collected medical credentials for new providers contracting with Kaleida Health System- Completed and submitted provider applications to 13 different health payers for the provider to become in-network- Followed-up with the health payers on application approvals for providers- Multi-tasked being in different stages of the enrollment process with multiple providers at the same time- Tracked and documented signed contracts- Created provider profiles and documentation into our EHR system and into the national credentialing database CAQH - Did re-credentialing for currently contracted healthcare providers. Logged updated credentials into our internal system. Sent them out to health payers- FedEx weekly Medicaid and Medicare billing and enrollment paperwork for notarization- Responded to emails in a timely manner

- Called healthcare facilities on behalf of insurance plans to retrieve patient charts for yearly HEDIS medical record reviews- Scheduled turn around time in retrieving needed charts and method of retrieval via fax or mail. -Called facilities to follow-up on status as required- Documented all calls and outcomes in Change Healthcare’s EHR system- Corrected any patient charts as needed, document, and reupload into the system network- Audited and graded chart accuracy of chart retrievers and adjustment coordinators

•Collaborated with nursing home administrations to develop MD Psychiatrist and NP patient schedule for nursing home visits•Directed crisis calls from nursing homes to the appropriate health care provider•Accessed and created patient charts for telepsych (telemed) clinics through EHR systems LG/Collain and Point Click Care•Updated nursing home resident tracking and charts to reflect healthcare provider visit •Troubleshooted Zoom videoconferencing technical difficulties for nursing homes as needed•Utilized data entry to collect and upload patient referrals onto the network database •Evaluated patient health insurance information to health care provider criteria to determine patient eligibility•Updated and filed medical records and run insurance reports by using Gammis and Trizetto•Collaborated with physicians and NPs to complete credentialing paperwork, as well as audit physician, counselor, and social worker progress notes involving ICD-10 and CPT codes•Uploaded EOBs, resident demographics, and billing onto eBridge •Produced and distributed correspondence memos, letters, faxes, and forms

I work at various venues and special events happening in the Atlanta area by directing guests, marketing, working with guest services, and setting up. Some recent venues include: Ponce City Market, numerous hotels, AmericasMart, malls, Peachtree Center, etc.

-attended client meetings and took notes-Collaborated with the New Business Team of 10 people, worked alongside the Event Staffing Dept., and helped facilitate client pick-ups, as well as event coordination and execution-Increased client profitability by $15,000-Added events work shifts to online system and notified employees

Calculated total payments received during the shift, and reconcile this with total salesResponsible for solving customer complaints and providing information regarding foodHandled $2,000-5,000 daily

-Co-planned Hide N’ Seek Art events for the students, parents, and teachers-Collected donated art work from Roswell High School-Advertised event around Roswell area-Researched and contacted local vendors and set-up event- gave tours of learning center-became a certified volunteer to work hands-on with the students-assisted in student therapies alongside teachers-oversaw my own student

-gave tours around the school (in English and Spanish)-assisted Hispanic parents in translating when the school translator wasn't available-overlooked senior events (distributing caps and gowns, senior picnic tickets, graduation tickets)-ran excuse notes to students and teachers-organized and filed all the student registration papers for next semester classes MANY times (long process)-answered phone calls and made copies for teachers-helped with packages and teachers' mailboxes