Pamela Dowuona Email & Phone Number

-Ensure data integrity and data sharing-Extract and export data-Analyze data to identify issues and take corrective action-Update database regularly-Coordinate data sharing with internal and external partners-Participate in the implementation and optimization of project deployment processes-Participate in quality assurance tests-Manipulate ad hoc data with Excel-Carry out work related to the preparation of employee files to ensure the deployment of online campaigns-Produce and maintain documentation-Assist designated technicians and agents in their relations with corporate campaign managers, advisors and their assistants

-Input medical data into systems, scan and file documents, and handle the reproduction of required materials-Prepare and maintain patient files, complete necessary forms, and ensure proper documentation for each case-Act as a liaison between departments, ensuring smooth communication and coordination of services-Receive and route telephone calls through systems

-Provide technical support to end-users by troubleshooting and resolving software and network issues-Respond to user inquiries via phone, email, or ticketing systems, ensuring prompt and professional assistance-Diagnose and resolve technical problems-Assist with network-related issues, such as connectivity problems, and escalate complex issues to higher-level IT teams when necessary.-Document issues and resolutions within a ticketing system to maintain accurate records-Support user access management by managing credentials, resetting passwords, and ensuring appropriate security permissions-Provide guidance to users on how to utilize software efficiently

Bachelor Of Computer Science (Bcompsc), Joint Major In Data Science

Diploma Of College Studies (Dec), International Business Studies