Pamela Orellana Email & Phone Number

United States

United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Vail, Colorado, United States

-Oversaw all hotel Food and Beverage outlets including; First Chair, a classic American breakfast restaurant, Avalanche Pub, a full service lunch and dinner establishment, and In Room Dining-Directed and assist servers, hostess, and kitchen support. -Trained and supported Front of House Staff to ensure a memorable experience is had by every guest. -Managed employee’s tips to ensure correct payment.-Ensured an exceptional dining experience is had by all guests while maintaining social distancing guidelines and adhering to COVID-19 regulations.

Aspen, Colorado

-Oversaw daily In Room Dining and Minibar operations to ensure guests received complete luxurious 5 star experience.-Communicated with all departments throughout the hotel while maintaining good cross-departmental relations.-Trained new employees to uphold FORBES 5 stars standards. -Acted as the In Room Dining Manager on Duty while running a shift.

Aspen, Colorado

-Provided guests with an extremely deluxe dining experience from the comfort of their hotel rooms.-Communicated with management and appropriate departments for all guests’ requests and needs. -Received guests’ orders over the phone and ensured guests’ requests were perfect to their desires.

Rockville, Maryland

-Greeted customers and coordinated all orders. -Maintained a clean working environment and prepared customer’s food.-Managed the cash register and ensured customers’ satisfaction.

Rockville, Maryland

-Upheld a welcoming atmosphere and assisted customers with any questions or concerns. -Engaged customers through in-store cooking demonstrations and tastings. -Received deliveries and maintained inventory daily.

Bethesda, Maryland

-Greeted customers, determined their needs, and guided them to the appropriate department personnel. -Helped customers understand their repair orders and addressed their questions. -Handled all cash, check and credit card transactions with attention to detail. -Answered multi-line telephone system, determine caller’s needs, and route to the appropriate department.

Washington D.C. Metro Area

· Helped homeless youth find housing alternatives via partnerships with other LGBTQ organizations. · Managed participating volunteers in the DC Center’s Youth Working Group, DC Anti-Violence Project and Center Global initiatives. · Testified before the DC Council on LGBTQ homeless youth and health education curriculum in public high schools. · Created and published collateral on the DC Center’s blog, Facebook, Twitter, and Snapchat channels. · Coordinated the logistics for the DC Center’s participation in city-wide Youth Pride Day. · Prepared written testimony for senior staff to submit to DC Council oversight hearings. · Attended town hall meetings, community events, and working group meetings as the DC Center representative.

Quito, Ecuador

· Assisted lawyers, social workers and psychologists with cases pertaining to physical, sexual, and psychological abuse of children and teens.· Provided outreach to families through home visits to determine family needs.· Reviewed incoming cases to assess the level of urgency and determine plan of action. · Managed each case’s documentation of police reports and other relevant paperwork. · Greeted clients and directed them to the appropriate staffer.

Bethesda, Maryland