Pamela Hallagan Email and Phone Number
Pamela Hallagan work email
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Pamela Hallagan personal email
Proactive and forward-thinking executive with extensive experience overseeing claim department and risk management functions in dynamic insurance industry. Tackle risk management issues, develop executable solutions, and implement best practices to drive continuous improvement and effective processes while complying with all industry and government regulations. Seamlessly manage multiple assignments and quickly adjust to changes in priorities. Natural leader and continuous learner recognized for creating high-performing teams by fostering environment of trust, inclusiveness, and accountability.AREAS OF EXPERTISE:Enterprise Risk Management | Property & Casualty | Group Benefit Claims | LeadershipDecision-Making | Problem Resolution | Communication | Conflict ManagementNegotiation | Data Analysis | Relationship Building | People ManagementCustomer Focus | Team Building
Procaccianti Companies
View- Website:
- tpgcompanies.com
- Employees:
- 128
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Director Of Risk ManagementProcaccianti Companies Nov 2022 - PresentProvidence County, Rhode Island, United States
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Risk, Controls And Insurance ManagerUniversity Of Rhode Island Jun 2021 - Nov 2022Kingston, Rhode Island, United StatesResponsible for oversight of University's insurance portfolio; risk control assessment and implementation. -
Vice President | Global OperationsMetlife Feb 2016 - Dec 2020Warwick, Rhode Island, United StatesLed US technical operations team of ~170 associates handling frontline and back room claim processes for Long-and-Short-Term Disability, Group Life, Life Waiver, Dental, Vision, Long-Term Care, Individual Disability Insurance, Total Absence Management, FML, and Accident Health across various lines of business. Managed multi-million dollar expense budget for claim department. Authored and administered all policies, procedures, and guidelines used in claim handling and customer communications. Managed strategic planning, operational reporting, centralized appeals, risk management, litigation, and customer complaint units. -
Vice President | Auto And Home | Metlife Property & CasualtyMetlife Sep 2014 - Feb 2016Warwick, Rhode Island, United StatesProvided leadership to ~325 associates within Auto Resolution Center and Initial Action teams responsible for claim 1st notice of loss reporting and quick settlement services for ~800K physical damage and personal injury claims annually, 24/7/365 service operation. Maintained national oversight of Home Office No Fault and Medical Payments team, daily operations of offshore functions and claims technology. Coordinated all customer experience, compliance and internal audit activity for the department.
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Assistant Vice President | Auto Investigation Unit | Metlife Property & CasualtyMetlife Oct 2007 - Sep 2014Warwick, Rhode Island, United StatesManaged home office No Fault and Medical Payments team of 14 associates, responsible for review and payment of ~350K medical bills per year. Directed claim technology team of 15 associates including management of testing and support of all proprietary claim systems. Provided daily oversight of 11 outsourced claim functions including medical bill keying, adjuster licensing, document transcription, and vendor billing reconciliation which were handled in US and offshore.
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Director | Auto Investigative Unit | Home Office Claim Department | Metlife Property & CasualtyMetlife May 1994 - Oct 2007Warwick, Rhode Island, United StatesManaged and provided technical oversight of the auto liability investigations and No Fault and Medical Payment claim handling. Responsible for regulatory compliance for overall auto and home claims.
Pamela Hallagan Skills
Pamela Hallagan Education Details
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Government / English -
Public Administration
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Executive Education For Women, Leadership Consortium -
Executive Education, Metlife Business Acumen Program
Frequently Asked Questions about Pamela Hallagan
What company does Pamela Hallagan work for?
Pamela Hallagan works for Procaccianti Companies
What is Pamela Hallagan's role at the current company?
Pamela Hallagan's current role is Senior Insurance Operations Leader - Enterprise Risk Management.
What is Pamela Hallagan's email address?
Pamela Hallagan's email address is ph****@****ife.com
What schools did Pamela Hallagan attend?
Pamela Hallagan attended Connecticut College, University Of Rhode Island, Smith College, Babson College.
What are some of Pamela Hallagan's interests?
Pamela Hallagan has interest in Health.
What skills is Pamela Hallagan known for?
Pamela Hallagan has skills like Claim, Strategic Planning, Subrogation, Casualty, Risk Management, Operations Management, Vendor Management, Project Management, Reinsurance, Team Building, Property And Casualty Insurance, Employee Benefits.
Who are Pamela Hallagan's colleagues?
Pamela Hallagan's colleagues are Jennifer (Decker)ross, Jerome Hughes, Mark Bacon, Katelyn Dionne, Marie Fonseca, Anthony Shooshtary, Luis Paz.
Not the Pamela Hallagan you were looking for?
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Pam Cohen Hallagan
Co-Founder And Executive Director Of Leads, A Platform To Develop Networked Leaders In A City Or Region, Across Sectors, To Catalyze Systems-Level Change Through Collective ActionNeedham, Ma -
Pam Hallagan
East Verona, Ny -
Pam Hallagan
Needham, Ma -
2comcast.net, hbs.edu
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